Patient Service Associate
2000 - 3000 SGDFull-time
CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD.
Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.
Duties and Responsibilities
• To perform reception duties including answering telephone inquiries from patients and other, screen calls to determine nature and urgency of inquiry.
• Scheduling of appointments for therapy sessions.
• Registration of patients, obtaining relevant medical histories, entering, and updating of patients databases including obtaining insurance approvals as appropriate.
• Communicate information of therapy schedule to therapists.
• To ensure accuracy of all data entries into the clinic management system.
• Process billing transactions and closure of daily settlement.
• Preparation and submission of insurance claims.
• Manage and maintain inventories of supplies, as required to support day-to-day centre operations.
• Maintenance of the physical facility of the clinic.
• Ad-hoc administrative duties as assigned by the management from time to time.
Vacancy posted 8 days ago
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