Customer Service Executive
2000 - 3800 SGDFull-time
Spiral Marine Pte Ltd
Responsibilities
- Coordinate with customers on shipment and delivery enquires
- Providing prompt and professional attention to all their requests or problems
- Process all job orders into the system promptly and accurately
- Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
- Liaise with different internal department & external contractor when required
- Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
- Timely monitoring and update of vessel details via Port net
- Build and maintain good rapport with customers to fulfil their requirement
- Respond to emails, phone calls, and other forms of correspondence.
- Prepare job sheets for account’s department to generate customers’ invoices
Job Requirements
- Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
- Diploma holder or its equivalent with 2 years of work experience
- Good phone etiquette, problem solving, good communication and organization skills
- Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
- Customer service oriented, team player with initiative and willing to take on responsibilities
- Ability to respond to ad-hoc and urgent demand on timely and professionally
Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Executive in Singapore vacancy
2500 - 3500 SGD
...Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity. Maintaining consistent quality control, standardizing procedures...2800 - 3500 SGD
...Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates... ...teams. Provide backup support to other Customer Service Executives during their absence to ensure business continuity....2200 - 3000 SGD
...is a leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured and climate controlled... ...Join STOREFRIENDLY as a Customer Service Executive to support customers in selecting storage solutions...3000 - 3500 SGD
...wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves... ...bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and...3200 - 3500 SGD
...in providing appropriate freight solutions. Following through, executing and reviewing freight jobs. Maintaining strong relations between... ..., Outlook) Good communication and interpersonal skills Service orientated with good initiative Able to commit for overtime when...2400 - 3000 SGD
...fighting products and systems for commercial, industrial, onshore, and offshore projects. Job Summary Ensure timely service delivery and customer satisfaction by managing customer enquiries, processing orders, invoicing, and coordinating with internal teams to meet delivery...2500 - 3500 SGD
~ Deliver responsive and professional customer service to parents, guardians, and school officials to support smooth transportation operations Resolve customer complaints promptly by investigating issues and implementing effective solutions to maintain high satisfaction...2600 - 3000 SGD
...Customer Service Executive Communicate clearly with corporate clients to provide accurate information about company products Record and transfer qualified eads promptly to the sales team or designated person for follow-up Collaborate with the team to support lead generation...2000 - 2500 SGD
...JOB DESCRIPTIONS: Provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers... ...Gather customer satisfaction levels and feedback on customer services for continuous improvement. Provide feedback on the...2700 - 3500 SGD
...appliances. They have set up their headquarters in Singapore to ramp up their expansion. They are currently looking for Customer Service Executive to support their service centre by customers service. Candidates should be open to flexible retail hours and be able to provide...3000 - 6000 SGD
...Responsibilities: Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc. To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the...2500 - 3200 SGD
...Respond promptly to incoming phone calls and customer inquiries via email, social media, and chat to provide accurate information.... ...Identify and act on opportunities to upsell or cross-sell products and services to customers. Collaborate with team members and other departments...2500 - 4000 SGD
...Basic Functions: The role is primarily responsible for managing customer orders from receipt to fulfilment, ensuring accuracy, efficiency... ...company policies and regulatory requirements. 2. Customer Service Handle customer inquiries in a timely and professional manner...3000 - 4500 SGD
...to meet PO and production requirements # Respond promptly to customer inquiries via phone, email, chat, or social media platforms within... ...# Provide accurate and helpful information regarding products, services, pricing, and policies consulting with Sales team. # Assist customers...2600 - 3800 SGD
...immediately Job Objective: ~ Support customers, address enquiries and facilitate... ...the Business Development Manager/Senior BD Executive on follow-up actions Manage SAP B1 system... ...degree holders ~ Previous sales / customer service / telesales experience will be a plus...3000 - 5000 SGD
...bottlenecks Serve as the primary escalation point for complex customer issues, complaints, and service gaps; drive resolution through cross‑functional... ...accuracy Mentor and support junior customer service executives, providing guidance, coaching and on-the-job training...2600 - 3200 SGD
...Pte Ltd, we are dedicated to delivering excellence in our industry. We are seeking a capable, proactive, and highly organized Customer Service Executive to bridge the gap between our clients, internal technical teams, and management. If you thrive in a dynamic environment,...3000 - 3800 SGD
...Job Description: 1. Manage Customer Maintenance Contracts: Follow up on maintenance contract statuses and update as necessary.... ...Prepare and follow up quotations for customers both before and after service delivery. Process and follow up customer purchase orders (PO)...2700 - 3700 SGD
...We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar...2500 - 3300 SGD
...Work towards company target as a team and maximise student retention. Delivery professional and high-quality service experience. Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction. Ensure proper check...2500 - 3800 SGD
...RESPONSIBILITIES · Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers · Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction · Ensure merchandise and displays are...2000 - 3000 SGD
...dministrative and enrolment operations by managing data entry, customer records, and course materials to ensure smooth centre functions... ...post-enrolment processes to ensure timely and accurate customer service Assist the manager in updating accounting records and handling...2800 - 3500 SGD
...Responsibilities Prepare sales orders, delivery orders, invoices and other necessary documents Attend to customers queries with prompt and professional service Ensure timely execution of customers’ orders Communicate with customers via various channels. Liaise with internal...2500 - 3000 SGD
...Job Description: Coordinate with customers regarding work plans and service operations Coordinate with operations coordinators on job schedules Handle and log all incoming customer requests Assign and communicate work requests to the operations team Maintain...2500 - 3000 SGD
...consolidate daily crating schedules across all channels · Manage customer delivery requests and respond promptly to inquiries · Create... ...field preferred. 2. 1–3 years of experience in customer service, order processing, or related role. 3. Familiarity with ERP or...3000 - 3800 SGD
...Responsibilities Plan, organize and coordinate the movement of shipments based on customer/nominated office for export/import movement inclusive of booking confirmation and meeting customer’s requirements. To provide timely, reliable, and complete update on status of...2500 - 3000 SGD
...About the role We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Absolute Kinetics Consultancy Pte Ltd. As a Customer Service Executive, you will be the first point of contact for our clients, providing exceptional service...2200 - 2800 SGD
...Job Summary You will handle customer enquiries via phone, email, and chat, coordinate with the delivery team to resolve issues, maintain... ...records, and ensure a positive customer experience by meeting service standards. Responsibilities Respond professionally to customer...2800 - 3500 SGD
...premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and... ...experience teams to ensure streamlined communication and task execution. Job Requirement: Diploma in a relevant field, preferably...2500 - 3200 SGD
...ease installers’ work and improve building durability. We treat customers, partners, and employees like family and aim to be a top ten global... ...brand awareness. Job Summary Support sales and customer service operations by processing orders, coordinating with internal...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Executive. Be the first to apply!
