Sales & Marketing Executive (E-Commerce & B2B) - LCYL

Sales & Marketing Executive (E-Commerce & B2B)

Working Days: Monday to Friday 9:00am to 6pm
Working Location: Pandan Loop, Clementi
Salary: $3500 - $4500

Job Summary:

The Sales & Marketing Executive will support and grow the company's e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The ideal candidate is hands-on, organised, and comfortable managing both online sales platforms and business client relationships.

You will play a key role in driving Sales through the company website and Shopee store, maintaining the company's social media presence, creating engaging content and video reels, and ensuring excellent customer service across all communication channels.

Responsibilities:

E-Commerce Sales & Management

• Manage and maintain the company's e-commerce platforms, including website, Shopee store
• Upload and update product listings, pricing, promotions, banners, and inventory information
• Monitor sales performance and implement strategies to improve online conversion and customer engagement
• Coordinate online campaigns, flash deals, and promotional activities
• Ensure all product information and visuals are accurate and up to date

B2B Sales & Business Development

• Identify and develop new B2B sales opportunities
• Build and maintain relationships with corporate clients, retailers and F&B businesses
• Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment
• Maintain strong customer relationships and provide after-sales support
• Monitor stock availability and advise customers on alternatives

Social Media & Content Creation

• Manage and maintain the company's social media platforms (Instagram, Facebook, TikTok, etc.)
• Create engaging marketing content including photos, captions, promotional posts, and short-form video reels
• Plan and execute content calendars and marketing campaigns
• Assist in product launches, seasonal campaigns, and brand awareness activities
• Monitor social media performance, conversion and audience engagement

Customer Service & Communication

• Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels
• Handle customer feedback, complaints, and order-related issues professionally
• Provide product recommendations and support customers with purchasing enquiries

Administrative & Marketing Support

• Assist with sales reporting and campaign performance tracking
• Support general marketing and operational activities when required
• Coordinate with internal teams on stock availability, promotions, and fulfilment matters

Requirements

• Diploma or Degree in Marketing, Business, Communications, or related field
• Minimum 1-2 years of experience in e-commerce, sales, marketing, or related roles preferred
• Familiar with Shopee Seller Centre, e-commerce platforms (Wordpress/Shopify), and social media management
• Basic photography and video editing skills for content creation and reels

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279