Clinic Assistant
3000 - 3600 SGDSINGAPORE BREAST SURGERY CENTER PTE. LTD.
Job Summary
Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.
Role and Responsibilities
Patient Care Management
· Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories
· Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries
· Book radiology/lab/surgeries for patients and ensure results are promptly received back
· Provide accurate financial counselling for procedures/surgeries patient and the patient’s family
· Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)
· Cashiering duties & closure of daily accounts
· Submit claims promptly and accurately for corporate patients
· Scanning of patient medical reports
· Maintain cleanliness and tidiness of counter and patient’s waiting areas
· Understand basic principles of breast disease & treatments
· Facilitate smooth arrangements of appointments, imaging, biopsies
· Able to educate the patient on pre-op and post-op instructions (eg fasting, admission time)
· Accurately key in referral sources for new patients
· Assume additional duties directed by the nursing manager or supervisors.
Qualifications and Education Requirements
· Minimum 2 years experience
· Good communication and interpersonal skills
· Punctual, collaborative, team player
· Positive & friendly attitude – initiative, cooperative, helpful, efficient
· Computer literacy
· Preferably has experience in a healthcare setting
Working Hours
Mon-Fri: 8.30am to 5.30pm
Sat: 8.30am to 12.30pm
2500 - 2800 SGD
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