Global Banking & Markets, Prime Operations Asset Servicing, Executive Director, Singapore

OUR IMPACT

Operations is a dynamic, multi-faceted division that partners across the firm to deliver banking, sales& trading, and asset management capabilities to clients globally. In addition to enabling business flow, Operations plays a critical role in risk management and control-protecting the firm's assets and reputation.

Asset Servicing is a Global Markets Operations function responsible for managing voluntary income and corporate actions across equity and fixed income products. Core activities span event creation, reconciliation, instruction management, entitlement processing, and client service delivery. The function operates in a complex, high-risk environment requiring strong control discipline, market expertise, and operational excellence.

YOUR IMPACT

As a Executive Director within Asset Servicing, you will oversee a regional team while partnering closely with global stakeholders to deliver a scalable, well-controlled, and client-focused operating model.

You will play a key role in driving performance across the corporate actions lifecycle-balancing day-to-day execution with strategic initiatives to improve efficiency, reduce risk, and enhance client outcomes.

This role offers broad exposure to global markets, complex event types, and senior stakeholders across Operations, Trading, Engineering, and Client Coverage.

WHAT YOU WILL DELIVER

• Drive improvements in operational scalability through reduction of manual processing and increased automation
• Enhance the control environment, reducing exceptions and strengthening risk management across the event lifecycle
• Improve client outcomes, including timeliness and accuracy of entitlement processing and payments
• Partner globally to standardise processes and optimise resource utilisation across regions
• Contribute to strategic transformation initiatives, including data-driven controls, workflow optimisation, and adoption of new technologies

KEY RESPONSIBILITIES

Leadership & Oversight

• Lead and develop a regional team, fostering a high-performance, accountable, and collaborative culture
• Provide oversight of daily operations, ensuring timely and accurate processing of corporate actions events
• Manage capacity against volume trends, proactively addressing risks related to resourcing and delivery

Stakeholder Management & Communication

• Build strong relationships across global stakeholders (Operations, Engineering, Front Office, and Risk)
• Clearly articulate issues, risks, and recommendations to senior stakeholders (up to MD level)
• Influence decision-making through data-driven insights and well-reasoned perspectives

Functional & Technical Expertise

• Act as a subject matter expert across the corporate actions lifecycle, including event setup, elections, and entitlements
• Resolve complex issues and drive root cause analysis to prevent recurrence
• Support new business initiatives, regulatory changes, and process design enhancements

Innovation & Transformation

• Drive adoption of automation, data, and emerging technologies (including AI-enabled workflows) to improve efficiency and scalability
• Identify and implement process and tooling enhancements to reduce manual touchpoints and increase STP
• Leverage insights from across teams to promote best practices and continuous improvement

Client Focus

• Deliver consistent, high-quality service through effective partnership with internal and external stakeholders
• Proactively assess client needs and anticipate impacts from market or product changes
• Manage complex and time-sensitive client scenarios with professionalism and accountability

Risk Management & Control

• Strengthen the control environment across all asset servicing processes
• Challenge existing frameworks and drive enhancements to mitigate operational risk
• Partner with risk and control functions to support reviews, remediation, and governance requirements

CAREER DEVELOPMENT

This role provides significant opportunity to deepen product and market expertise while building leadership capability. It offers exposure to senior stakeholders and participation in strategic initiatives across the division. Development is supported through formal programmes including Goldman Sachs University and structured feedback processes (360+), enabling continued career progression.

QUALIFICATIONS & EXPERIENCE

• Minimum 7 years' experience in Asset Servicing or a related securities operations function
• Strong understanding of corporate actions across global markets (equity and/or fixed income)
• Proven ability to manage operational risk and drive control enhancements
• Demonstrated experience leading teams and influencing stakeholders across regions

SKILLS & ATTRIBUTES

• Strong analytical capability with ability to interpret complex workflows and data
• Clear and effective communicator, able to engage across all levels of the organisation
• Proactive, forward-thinking mindset with focus on practical, scalable solutions
• Ability to balance day-to-day operational delivery with strategic priorities
• Collaborative team player with a track record of driving outcomes in a global environment

PREFERRED

• Experience in driving automation, workflow optimisation, or transformation initiatives
• Exposure to data and analytics-led decision making

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

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Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.