Duty Manager
4000 - 5500 SGDFull-time
TALENT FIRST PTE. LTD.
Job Overview:
- Our client is seeking a Duty Manager to oversee daily operations, ensure smooth event execution, and maintain high service standards.
- You will lead shift operations, coordinate manpower, manage customer and stakeholder relationships, resolve operational issues, and take charge during incidents or emergencies.
Job Responsibilities:
- Lead daily operations and shift manpower deployment.
- Ensure service quality and operational excellence.
- Handle customer feedback, escalations, and incident management.
- Coordinate with internal teams, vendors, and event organisers.
- Conduct shift briefings, inspections, and operational reporting.
- Coach frontline staff and drive continuous improvement.
Requirements
- Experience managing operations in a relatively large and fast-paced environment, handling cross-functional coordination, customer escalations, and operational incidents.
- Experience leading operational teams; event operations experience is an advantage.
- Comfortable with rotating shifts, including weekends, public holidays, and overnight shifts.
To Apply:
By submitting your application or resume to Talent First Pte. Ltd., you are deemed to have consented to the collection, use, and disclosure of your personal data to prospective employers for the purpose of evaluating your suitability for employment opportunities.
We regret that only shortlisted candidates will be notified.
Tai Yen Wen (Eunice)
Reg No: R22105780
Talent First Pte. Ltd.
EA License No: 26C3535
Vacancy posted 2 days ago
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