Spa Concierge
2500 - 3000 SGDFull-time
Bloomberg
SPA CONCIERGE
Mandarin Oriental, Singapore is looking for a Spa Concierge to join our Spa team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.
About the job
Based at Mandarin Oriental, Singapore within the Spa Department in Singapore, the Spa Concierge is responsible in ensuring exceptional guest service by managing reception, retail, relaxation areas and sales. Other duties include booking treatments, assisting guests, maintaining inventory, handling inquiries, and supporting smooth spa operations. The Spa Concierge reports to the Treatment Manager.
As Spa Concierge, you will be responsible for the following duties:
- To ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa departments as required:1. Front Desk
2. Spa Retail Area
3. Relaxation Area
4. Sales and Marketing of Spa treatments and retail items - Report dysfunctional equipment to Spa Operations Supervisor
- To maintain inventory of supplies for the operations of the spa reception
- Must have the ability to courteously interact and answer all spa and hotel-related questions with guests in various mode of communication (face-to-face, telephone or emails).
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Operations Supervisor
- To ensure a warm friendly welcome to all guests at all times. Greets all guests upon their arrival, gives new guests tours of property and offers return guests "re-orientations". Courtesy to guests and other members of staff at all times.
- Ensure that the reception area is tidy, clean and stocked at all times.
- Print confirmation letters and pull files for the next business day.
- To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.
- To assist in the smooth flow of the guests journey throughout the day.
- To perform opening and closing duties.
- To have a thorough understanding of Spa operations, all treatments offered in the spa and all retail products.
- Prepare gift certificates and make pre-payment arrangements
- To perform all daily assigned Spa Concierge Tasks
As Spa Concierge, we expect from you:
- Candidate must possess good customer service and communication skills in English
- Keen interest in the spa and wellness industry
- At least 1 year of experience in similar capacity
- 5 days week, rostered work shifts, weekends, and public holidays
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We're Fans. Are you?
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Spa Concierge in Singapore vacancy
4500 - 10000 SGD
...Staff Management: Lead, supervise, and mentor spa staff, including front desk, concierge, and treatment personnel; coordinate schedules and coverage to meet business needs readysethire. Guest Experience: Address client concerns, ensure satisfaction, and maintain a welcoming...2200 - 2800 SGD
...About the Role We are looking for a warm, service-oriented HOTEL CONCIERGE to join our hotel team. You will be the first point of contact for guests, ensuring a smooth check-in/out experience and delivering excellent hospitality throughout their stay. Key Responsibilities...2000 - 2200 SGD
...impact in the world of property and facilities management, we invite you to explore our exciting opportunities. About The Role Concierge Officer plays a key role in delivering exceptional service and ensuring a smooth living experience for residents in exclusive...2400 - 2500 SGD
...open gourmet kitchen and entertainment area, all managed by The Ritz-Carlton. Job Summary Provide attentive and personalized concierge services to Residence owners and their guests, ensuring their needs are anticipated and met with professionalism and care in a luxury...3100 - 6000 SGD
...dedicated Admin Executive to join our team and help streamline our operations and client management processes. Job Summary: The Concierge Associate will play a crucial role in the appointment conversions of our agency's clients, ensuring efficient management of client...4400 - 4600 SGD
Provide body massage inwellness spas Spas operating hours:Monday to Sunday 10 am to 10.30 pm Able to work onSaturday, Sunday and Public holidays Able to serve both maleand female customers Hardworking, goodcustomer service and interpersonnel skills. Possess Singaporemassage...2000 - 3900 SGD
...will be the brand ambassador of Sofitel Singapore Sentosa Resort & Spa. You are responsible for offering excellent customer service,... ...Perform any other related duties as directed by the Assistant Chef Concierge/ Chef Concierge Maintain and update a log of all errand runs and...2620 SGD
...hotel and departmental policies and procedures. # Obtain department keys and radio; ensure security of such. # Meet with Supervisor/Concierge on previous shift to review business status and follow up actions. # Access all functions of computer system in accordance with...3000 - 5000 SGD
...Performs all treatments and massage therapy available on the spa menu • Manage appointments and keep on time • Interacts cooperatively with other spa team members to provide a seamless customer experience • Be sensitive to each guest’s comfort level and service needs...3500 - 5000 SGD
...Enjoys team environment and interaction with co-workers High energy, able to work in a fast paced environment Has a strong passion in SPA/Massage Environment Be coachable and open to learning new things Flexible and cooperative Good sense of time and punctual for...3000 - 5000 SGD
...Job Description Ensure that all spa and beauty bookings are made in the most effective and productive manner to maximize treatment opportunities Display excellent customer service, support and awareness at all times Perform all spa treatments and services to a high...2600 - 5200 SGD
...Roles & Responsibilities To deliver a variety of spa services (body and foot treatments / massages) in a professional and safe manner. To uphold and maintain the highest customer service standards of the Spa. In the delivery of the Spa’s treatments, to ensure conformance...3500 - 6000 SGD
...the supervisor of any low or missing stock. Check guests’ health conditions, medical history, and allergies prior to performing any spa service. Requirements Possession of a massage-related certificate or diploma will be an advantage. Previous hands-on experience...3800 - 5500 SGD
...Responsibilities Deliver a variety of spa services (body treatments, massages, facials, waxing, etc.) in a safe and comfortable manner Maintain equipment and sample inventory of products Keep documentation and maintain client’s files Keep a clean and stocked room...3000 - 6000 SGD
...Job Title: · Spa Therapist (Masseur) Job Descriptions: • Providing massage services listed in brochure. • Attending and participating in meetings and training sessions. • Ensuring clean, safe and well-organized spa facility. • Setting up spa and work stations,...4200 - 4500 SGD
...Assistant Manager, Concierge We are seeking a sophisticated and driven Assistant Manager, Concierge to lead our front-of-house team at a prestigious high-end residential development in the heart of Marina Bay. This is a pivotal leadership role for a service professional...3200 - 6000 SGD
..., beauty treatments, and wellness therapies. · Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. · Communicating with guests during massages to adjust massage techniques as required. · Resolving guest complaints and reporting...- ...Description The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific...
2800 - 3500 SGD
Job duties and responsibilities: · Responsible in ensuring monthly personal sales targets are met. · Keep documentation and maintain customers’ records. · Deliver a variety of facial/ massage services in a safe and comfortable manner. · Meet sales goals/ targets while...- ...events and activities. Curate monthly recommendations or event calendar. Respond to emails and maintains administrative records for Concierge team. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow...
2200 - 2500 SGD
...environmentally responsible practices within your roles and departments. Requirements Minimum of 1 years in Front Office or Concierge experience in a similar capacity preferably in a luxury hotel environment. Knowledgeable in the city, tours and excursions to refer...3000 - 5000 SGD
...Job Description & Requirements Deliver a variety of spa services (body treatments, massages, waxing and manicure/pedicure) in a safe and comfortable manner Maintain equipment and sample inventory of products Keep documentation and maintain clients’ files Keep a...3800 - 5000 SGD
...Position Summary • Lead overall spa operations, customer experience, team performance, and business growth. • Drive sales, profitability, customer retention, and operational excellence. • Develop a high-performing team with strong practical, consultation, conceptual,...2000 - 2400 SGD
...treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of...4500 - 5300 SGD
...The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional customer service, driving sales performance, and leading the team to achieve business targets. This role requires strong leadership, operational excellence, and a results-driven...1600 - 2500 SGD
...Job Description - Concierge About the Role Reporting to the Front Office Manager (FOM), the Concierge is responsible for bell service, curating exceptional, personalized destination experiences for guests. During the pre-opening phase, the Concierge establishes the...- ...Concierge - Singapore CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography...
6000 - 10500 SGD
• Oversee daily operations • Hire and train beauticians, as needed • Organize employees’ shifts, considering peak times and seasonality • Order beauty products, like creams and essential oils and replenish stock • Arrange for regular maintenance services for all equipment...2300 SGD
...where you ’ll assist travellers in finding what they need and ensure a rewarding shopping experience! Job Responsibilities Manage concierge duties efficiently to elevate the overall guest experience Guide guests with wayfinding throughout the premises Provide personalized...3000 - 5500 SGD
...deploying safe, suitable, and effective massage techniques (Body Massage & Foot reflexology). ~ Provide a comfortable and relaxing spa experience to all guests and ensure their utmost safety at all times. ~ To elicit feedback from customers, observe customer's reactions...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Spa Concierge. Be the first to apply!
