Brokerage Client Service Associate
Alpaca
Who We Are
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet . We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
Our Team Members
We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
This is an opportunity to join a Fintech firm specializing in many facets of the broker-dealer space, with a B2B clearing platform supporting a wide network of partner brokers and API-driven workflows. You will focus on ACATS and non-ACATS transfers, working as a key member of the Transfers team that handles incoming and outgoing account movements across our partner ecosystem.
Things You Get To Do
- Assist clients and broker partners by being the first point of contact on service needs and issues
- Handle a diverse range of brokerage questions spanning multiple business functions, including account services, trading, transfers, funding, and operations.
- Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include order entry, account maintenance, fund distributions, cash and stock journals, and other operational processing tasks.
- Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams.
- Assist customers with basic technical requests, including API usage questions, platform navigation, workflow guidance, and troubleshooting support.
- Support ad hoc projects and operational initiatives as assigned by management
Who You Are (Must-Haves)
- Excited about Alpaca's mission and what we're building
- One to two years of experience in the securities industry.
- FINRA Series 7 license or ability to obtain within the first 6 months of employment start date
- Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment
- Must have strong written and communication skills
- Experience with FINRA, Federal, and SEC regulations
- Basic understanding of KYC and client onboarding processes
- Ability to collaborate and work effectively in a remote team environment
- Enjoys challenges and taking ownership of new responsibilities
How We Take Care of You
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
7500 - 9500 SGD
...corporations, and wealth managers. Creative collaborationand sharp client focus have helped fuel our organic growth. We facilitatedaverage... ...4) and by U.S. News & World Report as one of the BestFinancial Services Companies to Work For . Tradeweb Markets LLC("Tradeweb") is...- ...Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint... ...to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right...
6000 - 8000 SGD
...Company Overview Spalba is a full-service agency exploring the human side of brands and delivering customized solutions driven by immersive... ...Job Summary Lead and manage end-to-end event operations and client servicing across multiple locations, ensuring seamless execution,...2500 - 4000 SGD
...Specialist Risk Group is seeking a Billing Associate who is proactive and detail-oriented, to... ...processes within our insurance brokerage business. This role is key in ensuring... ...will work closely with Brokers, Finance and Client Onboarding teams to support smooth day-to...4000 - 5000 SGD
...Our Singapore team is a unified group that partners daily with Sales and Product Design teams to ensure our service delivery evolves alongside market trends and client needs. The triReduce and triBalance Optimization team is a global, cross-functional unit responsible for...5000 - 6000 SGD
...Summary of the position: Financing & Client Services (FCS) is responsible for several cross-functional activities across the Financing Bank... ...excellence and robust risk management. This Analyst / Associate role sits within the Cash & RSF client servicing under the broader...- ...by managing project documentation, coordinating supply chain activities, and ensuring consistent delivery of services. Work closely with internal teams and clients to support study success while maintaining the highest quality standards. Handle project planning,...
12500 - 15000 SGD
...Prime Brokerage Sales Our client provides equity trading access to India market. They provide full services in custody, futures clearing and trading. They are one of the largest players in the derivative segments. Responsibilities Business development, sales role...3500 - 7000 SGD
...Job Mandate The Client Relations Associate is primarily responsible for providing customer service relative to account opening, time deposits, client inquiries, after sales service, accurate, efficient and timely processing of over-the-counter transactions pertaining to...3500 - 6500 SGD
...individuals considering a career switchare welcome. Experience in customer service, sales, hospitality, banking,property or other client-facing roles is preferred. The Client Advisory Associate develops and maintainslong-term customer relationships, understands customers...3000 - 6000 SGD
...ambitious Marketing Executive to join our team and help grow our clients’ brand presence and customer base at event sites across... ...marketing campaigns Engage customers and communicate product/service benefits confidently Work with the Marketing team to plan, run...2000 - 2500 SGD
...Client Servicing Executive About Ingrid Design Ingrid Design is a Singapore-based creative agency specialising in branding, design, campaigns, publications, digital content and integrated marketing communications. We work with government agencies, multinational corporations...5000 - 10000 SGD
...Responsibilities: You will be responsible for providing administrative and client service support to Relationship Managers (RMs) within the front office function servicing Private Banking clients. Support RMs in regard to client account administration, client servicing...19000 - 21000 SGD
...A Client Serices Lead acts as the "Operational Engine" of the account,responsible for the end-to-end delivery of all services working with the NTTData global practices and ensuring that NTT Data’s technical commitments aremet with excellence. Key Responsibilities: Delivery...8000 - 12000 SGD
...Client Relationship and Wealth Associate Job Description We are looking for a driven and people-oriented Client Relationship and Wealth Associate... ...build a long-term career in wealth management and financial services. Structured training and mentorship will be provided....2000 - 8000 SGD
...software implementation, custom web development, and marketing services to streamline operations and support scalable growth. Job Summary... ...Drive business growth by prospecting and engaging enterprise clients, delivering tailored software solutions, managing sales pipelines...600 - 1200 SGD
...ticketing start up providing an Enterprise B2B2C Software as a Service (SaaS) ticketing platform for Attractions, Performance Venues and... ...and allows collaborating with channel partners. We empower our clients by giving them the right tools that they need to successfully manage...5000 - 8000 SGD
...Our client is a leading global financial institution with a strong presence across international markets. They are committed to helping... ...wealth through innovative financial solutions and exceptional client service. As part of a high-performing Wealth Management division, you...- ...Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the...
2000 - 2800 SGD
...Job Description: 1. Provides immediate response to client's technical questions and problems 2. Resolves client dissatisfaction by initiating... ...laboratory experience and aptitude is acceptable. ~ Excellent service oriented attitude and communication skills required. ~ Has a...1500 - 2000 SGD
...Front office duties , receiving and attending to clients, maintaining a professional and welcoming client reception experience. Providing sales and customer service support to prospective and existing clients , including handling enquiries, identifying potential sales...16000 - 20000 SGD
...leadership & responsible for all aspects of business management · Need to lead engagement with senior-level local, regional and global client’s agency network stakeholders · Management and oversight of all biddable campaigns run across APAC region · Management and...5000 - 6500 SGD
...Responsibilities Coordinate the end-to-end RSF transaction flow with clients and internally (both manual and automated platform-based deals),... ..., and facility usage. Act as central execution and servicing contact for Front Office and clients on RSF-related matters....3600 - 4400 SGD
...Company Overview We are a full-service communications and creative agency specializing in marketing solutions, experiential creatives... ...and marketing logistics. Job Summary You will engage with clients to resolve queries, maintain accurate records, build strong business...9031 - 11000 SGD
...opportunities, support and rewards that will take you further. We are currently seeking a high caliber professional to join our team as a Client Service Manager: Loans In this role you will: Serve as the primary point of contact for clients when acting as Facility Agent,...3000 - 4200 SGD
...Company Overview CNS Corporate Services Pte Ltd is an integrated communications agency since 1997, specializing in advertising, media... ...Manage and deliver tailored marketing and media solutions for clients by leading campaigns and events, coordinating teams, and ensuring...4200 - 4800 SGD
...The Account Manager serves as the primary liaison between clients and internal creative and production teams. This role is responsible... ...field. ~2–5 years of experience in account management, client servicing, or project management (experience in a creative, media, or communications...7000 - 12000 SGD
...On behalf of one of its clients in wealth management, the French Chamber of Commerce is looking for a Client Service Officer. In this role, you will support one or several Relationship Managers in delivering high-quality service to a portfolio of clients across the...8000 - 9500 SGD
...solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and... ...wonderful place to work. About You: As Team Lead – Client Services be part of our Client Services team and will be responsible for...16000 - 18000 SGD
...Head of Compliance (Fintech/Brokerage) Join a high-growth, technology-driven financial institution... ...by strong regional growth ambitions, our client offers an innovative platform,... ...network. Ethel Tan Consultant, Financial Services RevUp Consulting EA Licence No.: 22...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Brokerage Client Service Associate. Be the first to apply!
