IT Executive (Contract)
3800 - 4800 SGDTemporary
GMP Recruitment Services
Key Responsibilities
- Maintain and support daily operations of Windows servers and Active Directory environments.
- Manage and support virtualization platforms such as VMware vSphere.
- Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
- Troubleshoot network issues and support LAN operations, including routing and switching environments.
- Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
- Monitor network performance and identify anomalies using tools such as SolarWinds.
- Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
- Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
- Ensure airport operational systems and infrastructure platforms are available and stable.
- Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
- Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
- Participate in system implementation, testing, maintenance, and operational readiness activities.
- Support basic network security tasks, including firewall rule adjustments and access control updates.
- Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
- Conduct operational activities in alignment with ITIL service management practices and established procedures.
- Provide occasional after-hours, standby, or shift support as operationally required.
Qualifications
- Diploma or degree in Computer Science, Information Technology, or a related field.
- Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
- Foundational certifications like CCNA are preferred.
- Familiarity with Windows Server and Active Directory environments.
- Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
- Foundational understanding of networking and IT infrastructure.
- Exposure to VMware vSphere virtualization environments.
- Basic knowledge of SQL or database concepts is advantageous.
- Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
- Experience with network monitoring tools such as SolarWinds is advantageous.
- Understanding of ITIL service management practices is preferred.
- Strong analytical and troubleshooting skills.
- Excellent communication, coordination, and stakeholder management abilities.
- Willingness to learn and support multiple IT platforms.
Experience
- 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
- Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
- Experience in supporting 24x7 or mission-critical operational environments is a plus.
- Experience in airport, aviation, or large-scale operational environments is advantageous.
- Experience in customer-facing roles or coordinating with stakeholders is preferred.
To apply, please visit and search for Job Reference: 5WR6WV7R
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
Vacancy posted 3 days ago
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