Accounts Receivable (AR) Specialist

About the Role

Pixalate is looking for a detail-oriented and proactive Accounts Receivable (AR) Specialist to join our Finance team. In this role, you will support the company's billing and collections processes by preparing and issuing invoices, tracking customer payments, reconciling accounts, and proactively managing outstanding receivables.

You will also play an important role in supporting AR forecasting, cash flow projections, budgeting, and month-end close activities, helping the Finance team maintain accurate visibility into expected collections and overall cash flow.

You will work closely with Sales, Customer Success, and other internal teams to ensure billing is accurate, customer accounts are maintained properly, and collections are handled efficiently. You will also help identify and resolve billing discrepancies, monitor AR aging, and provide regular reporting and insights on receivables and collections.

This role is ideal for someone who is highly organized, detail-oriented, and comfortable working with numbers and financial data, while also being a proactive communicator who can work independently and collaborate effectively across teams.

What You'll Do

• Prepare and issue customer invoices accurately and on schedule, ensuring billing aligns with contracts, pricing, and agreed-upon terms.
• Monitor customer accounts and proactively follow up on outstanding balances to support timely collections.
• Post and reconcile incoming payments, maintaining clean and accurate customer account records.
• Investigate and resolve invoice discrepancies, billing issues, credit memos, and payment-related queries in a timely manner.
• Maintain organized, accurate, and audit-ready records of all Accounts Receivable transactions and supporting documentation.
• Prepare and maintain AR aging reports and provide regular updates on outstanding balances, overdue accounts, and collection status.
• Monitor customer payment trends and identify potential collection risks or accounts requiring additional attention.
• Assist with cash flow forecasting by providing accurate and timely information on expected customer collections.
• Support the preparation of AR forecasts and annual budgets, including projected billings, collections, and outstanding receivables.
• Compare actual collections and AR performance against forecasts and budgets and investigate significant variances.
• Support month-end and year-end close activities related to Accounts Receivable, including reconciliations and reporting.
• Assist with the preparation of AR-related schedules, reports, and documentation required for audits.
• Partner with Sales and Customer Success to ensure billing accuracy, timely invoicing, and smooth collections.
• Work with internal teams to resolve customer account issues and ensure billing and collection processes are followed consistently.
• Maintain customer account information and ensure billing details, payment terms, and supporting documentation are kept up to date.
• Identify opportunities to improve AR processes, strengthen collection procedures, and improve overall cash flow.
• Support other finance and accounting activities as needed.

What You Bring

• At least 4 years+ experience in accounts receivable, billing, collections, or a comparable finance role
• Associate's or Bachelor's degree in Accounting, Finance, or a related field (preferred, not required)
• Hands-on experience with QuickBooks (required)
• Strong understanding of accounts receivable processes, including invoicing, cash application, collections, reconciliations, and AR aging
• Experience preparing or supporting AR forecasts, cash collection forecasts, and budgets
• Sharp attention to detail with strong analytical and problem-solving skills
• Ability to identify discrepancies, investigate issues, and follow through to resolution
• Excellent written and verbal communication skills, with a customer-service mindset and confidence communicating with customers and internal stakeholders
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines independently in a fast-paced environment
• A self-starter who takes initiative, identifies issues proactively, and looks for ways to improve processes
• Ability to work collaboratively with Sales, Customer Success, and Finance teams to ensure accurate billing and timely collections
• Flexibility to accommodate meetings and collaboration with teams across different regions and time zones when needed
• Experience with financial reporting, month-end close, and audit support is a plus
• Experience in SaaS, ad tech, or digital advertising is a plus

What We Offer

• Monthly internet reimbursement
• Casual, remote work environment
• Hybrid, flexible hours
• Opportunity for advancement
• Fun annual team events
• Being part of a high-performing team that wants to win and have fun doing it
• Extremely competitive compensation