Restaurant Host
2200 - 3200 SGDKILLINEY 88 PTE. LTD.
As a Host, you are the face of the restaurant and first point of contact for visiting guests; their first impression starts with you! The Host will be responsible for maintaining the flow of the restaurant, assist the service staff as needed, and engage with guests in a warm and hospitable manner, all the while embodying the MAMA Spirit.
Job Overview:
● You’re a stickler for great service and catch all the little details.
● You’re able to engage in natural dialogue with all guests, whether first time diners or regulars.
● Responsible for ensuring that all reservations and guest questions are answered quickly and to the MAMA standard.
● Present a clean and professional appearance at all times, representing the MAMA brand at all times.
● Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
● Greet and make all guests feel welcomed.
● You’re able to effectively work with our computer seating and reservation system.
● Responsible for the selection, training and development of key leadership personnel within the division and its departments.
● You help wherever is needed-at MAMA we all roll up our sleeves and work together.
● You maintain a clean and tidy work-station.
● Create and maintain positive guest relations, to both returning guests and first-time patrons.
● You handle all guest complaints and concerns promptly and adequately.
● Other duties as assigned.
● Sundays are always off!
Qualifications:
● A warm and friendly personality.
● Detail-oriented.
● Multi-tasker- You’ll know how to balance the needs of the guests, while upholding the needs of MAMA.
● You’re able to work a flexible schedule, including evenings, weekends, and Holidays.
● You’re not easily stressed and perform at your best under pressure.
● Knowledge of hotel food and beverage.
● You are dependable and punctual.
● You are able to stand and walk for extended periods of time.Host
MAMA Would Love it if:
● We could enjoy a meal together and laugh along the way.
● You’re passionate and creative about what you do and how you do it.
● You’re an excellent communicator, both verbal and written.
Other Duties:
● This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.
2500 - 3000 SGD
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