Collections Executive (AR)/ UP$4K/ 6 months
3000 - 4000 SGDPERSOL SINGAPORE PTE. LTD.
Location: Tanjong Pagar
Working Hours: Monday to Friday, Office Hours
Employment Type: 6-Month Contract (Extendable)
Salary: Up to $4,000 per month
Key Responsibilities
- Manage and recover delinquent accounts through proactive engagement with customers via phone calls, emails, and other communication channels.
- Negotiate and implement suitable repayment arrangements to maximize recovery outcomes while maintaining positive customer relationships.
- Conduct investigations and research to locate uncontactable customers and obtain updated contact information.
- Coordinate vehicle repossession activities and support the remarketing process to optimize asset recovery.
- Monitor and achieve collection performance targets while ensuring compliance with internal policies and service quality standards.
- Identify opportunities for process improvements and support operational initiatives to enhance collection efficiency.
- Perform ad-hoc administrative and operational duties as assigned.
Requirements
- Diploma or Degree in any discipline.
- At least 5 years of experience in collections, debt recovery, credit control, or default management.
- Strong negotiation, communication, and interpersonal skills, with the ability to manage challenging customer interactions professionally.
- Results-driven with a proven track record of meeting collection and recovery targets.
- Self-motivated, proactive, and capable of working independently with minimal supervision.
- Excellent problem-solving skills and attention to detail.
- Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
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