End User Support
Temporary
Michael Page Recruitment Agency, Singapore
- Work with a diverse technology environment
- Be the face of IT support
About Our Client
The company is a mid-sized organisation operating in the insurance industry, committed to delivering quality services and solutions to its clients. With a focus on innovation and operational excellence, the organisation values teamwork and the ability to adapt to technological advancements.
Job Description
- Provide first-line technical support to internal users, ensuring timely resolution of issues.
- Assist with the installation, configuration, and maintenance of end-user devices and software.
- Document and update technical support tickets to ensure accurate tracking of issues.
- Collaborate with the technology team to identify and address recurring system challenges.
- Conduct basic training sessions for users on system updates and best practices.
- Manage user accounts and permissions in alignment with company policies.
- Support hardware and software inventory management activities.
- Escalate complex technical issues to the appropriate team for resolution.
The Successful Applicant
A successful End User Support professional should have:
- Strong problem-solving skills and attention to detail.
- Experience in troubleshooting hardware, software, and network issues.
- Ability to communicate technical concepts clearly to non-technical users.
- Knowledge of standard operating systems and office productivity tools.
- Adaptability to work in a fast-paced insurance industry environment.
What's on Offer
- Opportunity to gain valuable experience in the insurance industry.
- Collaborative and supportive workplace culture.
- Exposure to diverse technology systems and tools.
Contact
Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)
Quote job ref
JN-072026-7061717
Phone number
Job summary
- Function
- Specialisation
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- Location
- Contract Type
- Consultant name
- Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)
- Consultant contact
- Show phone number
- Job Reference
- JN-072026-7061717
Vacancy posted 2 days ago
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