ASST. RESTAURANT MANAGER
3500 - 4500 SGDFull-time
HE XI ENTERPRISE PTE. LTD.
Company Overview
We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.
Location: Near Chinatown MRT
Job Summary
Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.
Responsibilities
- Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning
- Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment
- Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability
- Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity
- Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty
- Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement
- Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement
- Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability
Preferred competencies and qualifications
- Diploma or Degree in Hospitality, Business, or related field preferred
- Minimum 3 years of restaurant management experience in the F&B industry preferred
- Demonstrated leadership skills managing multicultural teams preferred
- Proven customer service orientation and problem-solving abilities preferred
- Financial acumen with experience in P&L management and cost control preferred
- Knowledge of Singapore F&B regulations and licensing requirements preferred
- Flexibility to work varied hours including weekends and public holidays preferred
Vacancy posted 5 days ago
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