Customer Service Officer cum Admin
2500 - 3500 SGDFull-time
SPACE + PTE. LTD.
Job Description
• Prepare and manage daily documents such as quotations, invoices, and delivery orders.
• Update job and project tracking sheets (e.g., installation schedules, servicing jobs).
• Assist in processing supplier orders, payments, and claims.
• Attend to customer inquiries via phone, WhatsApp, email.
• Handle after-sales service requests and plan the schedule.
• Plan, confirm, or adjust new client's installation dates; align schedules with internal team.
• Handle rescheduling, cancellations, or material shortages promptly; escalate issues when needed.
• Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
• Coordinate with factory manager to order materials for ongoing projects or installations when required.
• Arrange logistics for picking up or sending out stocks and materials to job sites.
• Work closely with the installation team to manage daily work schedules and logistics.
Qualifications
• O Level, diploma equivalent or above.
• Basic computer skills (Excel, Word, Email)
• Good collaborative skills and a team player.
• Ability to handle multiple tasks while working in a fast-paced environment.
• Able to start immediately
Job Type: Full-time
Vacancy posted a month ago
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