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Senior Business Analyst

6500 - 7100 SGD
Full-time

TALENTSIS PTE. LTD.

Key Responsibilities

Business Analysis & Requirements Management

  • Lead requirements gathering through stakeholder interviews, workshops, discovery sessions, and business process analysis.
  • Translate business needs into clear functional and technical requirements, user stories, acceptance criteria, process flows, and use cases.
  • Analyse business processes to identify gaps, inefficiencies, risks, and opportunities for improvement.
  • Develop future-state process maps and recommend practical solutions that enhance business operations and user experience.
  • Ensure requirements are complete, traceable, testable, and aligned with business objectives.

Stakeholder Management

  • Partner with business users, product managers, designers, engineers, and project teams to understand business needs and define solution requirements.
  • Facilitate discussions to resolve conflicting priorities and build consensus across cross-functional teams.
  • Present recommendations, findings, and solution options clearly to both technical and non-technical stakeholders.
  • Manage stakeholder expectations throughout the project lifecycle.

Solution Validation & Delivery Support

  • Support solution design by collaborating with product, architecture, and engineering teams.
  • Lead User Acceptance Testing (UAT) planning, test case preparation, defect management, and solution validation.
  • Ensure delivered solutions meet functional requirements, business objectives, and operational needs.
  • Support deployment readiness and post-implementation reviews where required.

Project & Agile Delivery

  • Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and release planning.
  • Monitor project scope, priorities, risks, dependencies, and delivery progress.
  • Work closely with delivery teams to ensure successful implementation of business solutions.
  • Communicate project risks, assumptions, and key decisions to relevant stakeholders.

Data Analysis & Continuous Improvement

  • Analyse business and operational data to identify trends, opportunities, and areas for improvement.
  • Use data-driven insights to support business decisions and recommend process enhancements.
  • Contribute to continuous improvement initiatives that improve delivery efficiency and business outcomes.

Mentoring & Collaboration

  • Provide guidance and mentorship to junior Business Analysts.
  • Share best practices, templates, and lessons learned across the team.
  • Foster a collaborative, customer-focused, and continuous improvement culture.

Requirements:

  • Bachelor's Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline. Relevant professional experience may be considered in lieu of formal qualifications.
  • Minimum 5 years of experience in Business Analysis, Digital Transformation, Product Delivery, or related roles.
  • Strong experience in requirements gathering, business process analysis, process modelling, user story development, and documentation.
  • Proven ability to translate complex business requirements into clear and actionable functional specifications.
  • Experience facilitating stakeholder workshops and managing cross-functional collaboration.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Experience supporting Agile software delivery using Scrum or similar methodologies.
  • Familiarity with UAT planning, solution validation, and defect management.
  • Proficiency with business analysis and collaboration tools such as Jira, Confluence, Miro, Visio, Lucidchart, Microsoft Excel , and SQL .
  • Excellent communication, presentation, facilitation, and stakeholder management skills.
  • Ability to work independently while managing multiple priorities in a fast-paced environment.
  • Experience in digital transformation, enterprise applications, or large-scale technology projects will be advantageous.

    Work Location: Central

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to View email address on mycareersfuture.gov.sg for immediate processing.

Only shortlisted candidates will be notified.

Vacancy posted 4 days ago
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