Mining Technical Support Manager
10000 - 14000 SGDTOTALENERGIES MARKETING ASIA-PACIFIC MIDDLE EAST PTE. LTD.
Technical Support & Application Expertise
· Provide technical support for mining customers across key applications (e.g., open gears, hydraulics, engines, gear oils, greases, coolants).
· Diagnose lubrication-related equipment issues and recommend optimized solutions.
· Conduct root cause analysis (RCA) and provide actionable recommendations.
· Ensure proper product selection and application for heavy-duty mining environments.
· Be the focal technical point of contact with HQ mining technical teams to feedback technical topics at a global level.
Customer Engagement & Value Creation
· Partner with Sales teams to support key mining accounts and new business development.
· Deliver technical presentations, product training, and solution proposals to customers and distributors.
· Promote value-based selling by demonstrating and quantifying Total Cost of Ownership (TCO) benefits.
· Support technical aspects of commercial negotiations and tenders.
Field Trials & Performance Monitoring
· Design, implement, and manage lubricant field trials.
· Monitor product performance through oil analysis and condition monitoring.
· Prepare technical reports and recommendations for customers.
Distributor& Internal Capability Development
· Provide technical training and coaching to distributors and internal teams.
· Enhance local technical competency in mining applications.
· Support onboarding and development of new distributors where required.
Market & Product Feedback
· Capture customer insights and market needs to support product development and marketing strategies.
· Liaise with Mining HQ to receive and share Best Practices and challenges from the field.
· Identify competitive gaps and industry trends in the mining lubrication segment.
· Liaise with Mining OEMs regionally to promote our technical solutions towards the industry.
Safety & Compliance
· Ensure all activities comply with company and customer HSE standards.
· Promote safe lubricant handling and application practices on-site
Requirement
· Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or related field.
· Minimum 15 years of experience in Mining operations, Industrial lubricants / equipment maintenance / reliability engineering
· Strong understanding of heavy-duty lubrication systems and applications. oil analysis and condition monitoring techniques
· Experience with major mining equipment (e.g., CAT, Komatsu, Hitachi) is an advantage
· Strong communication and stakeholder engagement skills
· Willingness to travel frequently to mining sites
· Remote team work abilities and good autonomy
6500 - 8500 SGD
...We are looking for a Technical Support Manager to join our Compressor Technique Service team in Singapore. At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future...10000 - 20000 SGD
...The Customer Service & Support family group at F5 is responsible for activities related to... ...specific products and services. F5’s Technical Support Engineering family provides technical... .... Provides direction to team members, managing customer interactions, maintaining high...15000 - 17000 SGD
...LBP New Products Development Support - Cooperate with Client and Canon Japan to achieve... ...Canon Japan, relating schedule, concept and technical issues for each program Current... ...Possess good knowledge of R&D. Good project management skill. Strong organizational and...3500 - 5000 SGD
...tomorrow. Responsibilities: Lead and oversee end-to-end technical support and repair operations for televisions, monitors, and related... ...product defects, system failures, and software-related issues. Manage customer escalations and deliver effective technical solutions...3500 - 4000 SGD
...Technical Support Engineer – Job Requirements # Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field... ...quality support and service. # Ability to prioritize tasks, manage multiple cases simultaneously, and work under pressure. #...3000 - 3500 SGD
...Key Responsibilities Provide Level 1 / Level 2 IT support via phone, email, chat, and ticketing systems. Diagnose and resolve issues... ...support teams within SLA timelines. Support user account management activities including password resets, access provisioning, and email...- ...first point of contact for customers on all technical matters related to the data center... ...incidents, problems, technical enquiries and support, escalations, ensuring customer satisfaction... ...events, alarms, customer related Change Management, Customer Business Review meetings, and...
2500 - 3000 SGD
...tools and equipment Help maintain the tool room through 5S initiatives and good housekeeping practices Requirements Relevant technical certification Basic technical knowledge on tooling and vehicle maintenance Computer literate to navigate inventory system and...2500 - 3000 SGD
...Details : Monday - Friday (8.30am-6pm) Location: Ubi Performance Bonus & Career Progression Job Scope : Provide technical support and troubleshooting assistance to customers via phone, email, WhatsApp, and onsite visits. Perform equipment installation, commissioning...2500 - 3500 SGD
...Job Description : Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications. Perform... ...end users or clients. Handle internal product servicing and support training initiatives. Requirements: Diploma in Electrical/...4500 - 8000 SGD
...productions, such as Servers, Applications and Terminals. · Delivery the IPTV/OTT network follow the network design. · Provide technical support to customers through remote and on-site trouble-shooting. · Good communication with teams, including customers, third parties...6000 - 12000 SGD
...Responsible for project follow-up and technical support for projects; Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented; On-site delivery and implementation of the project; Handling...5400 - 7000 SGD
...If you are a Technical SupportEngineer professional Iooking for an opportunity to grow your career, this roleoffers the chance to partner... ...focus on quality, responsiveness, and customer satisfaction. · Support installation, implementation, andmaintenance of products and platforms...4000 - 4700 SGD
...Responsibilities Provide day-to-day operational support and maintenance for Windows servers,... .... Deliver Level 1 and Level 2 technical support for network connectivity, hardware... ...availability and stability. Coordinate incident management, escalation, service restoration, and...2500 - 2900 SGD
...services of Test &Measuring Equipment is looking for a self-driven, technically competent engineer to be part of the team to grow the business. We are looking for a pre and post-sales technical support engineer for our Test and Measurement Instruments Business. You will...3000 - 3500 SGD
...to work under tight timelines with good organisational, time management, and analytical skills. Job Requirements: - Candidate... ...with relevant contractors and customers. 2. Provide technical support to customers. 3. Liaise with relevant contractors, conduct...2500 - 3500 SGD
...equivalent. ~4+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment. ~... ...analysts in resolving issues that are within scope. ~ Manage incident and request tickets by accurately...2500 - 3000 SGD
- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS) - Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue...3800 - 4800 SGD
...Key Responsibilities Maintain and support daily operations of Windows servers and Active Directory environments. Manage and support virtualization platforms such as VMware... ..., topology maps, SOPs, operational records, technical documentation, and change records. Conduct...4000 - 5000 SGD
...Responsibilities: • Provide day-to-day L2 support for internally developed end-user... ...Description: • 1-3 years of experience in L2 Technical Support • Provide L2 support for internal... ...to application monitoring, incident management, and production support processes is preferred...3800 - 4800 SGD
...0 PM (Normal office hours with standby support required when operationally necessary)... ...Singaporean / PR only Role Summary The Technical Support Specialist is responsible for... ...performed in accordance with ITIL service management practices and operational procedures Education...3000 - 4500 SGD
...member of our customer-focused team, responsible for providing technical support, troubleshooting, and field service for Durapower's Battery... ...and implement effective solutions for battery modules, Battery Management Systems (BMS), Power Conversion Systems (PCS), Temperature...4000 - 4200 SGD
...Technical Support Engineer ~ Support the Service Manager in preparation of weekly and monthly service reports. Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions. Support engineers in troubleshooting...2830 - 3820 SGD
...accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary. Thank you for your interest and application to this role. Please note that only short-listed candidates will be...2850 - 4250 SGD
...electronics, semiconductor. Job Summary To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing... ...service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up...2500 - 3800 SGD
...PRIMARY DUTIES AND RESPONSIBILITIES 1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation. 2. To perform below equipment testing and auditing check. Computer iPhone MacBook Router 3. Responsible...180000 - 200000 SGD
...Project / Business Improvement Manager is responsible for leading,... ...and strategic projects across mining operations, while also overseeing... ...management activities to support operational efficiency, cost optimization... ...undertaking commercial and technical analysis and evaluation to...3500 - 5000 SGD
...Industry/ Organization Type: Cybersecurity Position Title: Technical Service / Support Consultant Working Location: Bedok Working Hours: 5... ...relevant IT certifications ~ Good communication, client management, and teamwork abilities ~ Strong problem-solving skills,...3300 - 4000 SGD
...Technical Support & Administration · Custodian for all technical support and system administration matters. · Oversee the company’s IT and mobile communication requirements, including managing IT budget, equipment needs and software implementation and upgrades. · Manage...3500 - 4500 SGD
...it is used by employees, contractors and partners. Our policy management platform and universal enforcement solutions enable centrally... ...business processes. NextLabs is looking to expand its Technical Support organization. You will be one of the designated points of contact...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mining Technical Support Manager. Be the first to apply!
