Assistant Manager, Underwriting Support

About The Job

To manage daily new business administration tasks and provide leadership to the team, ensuring accuracy, compliance and timely delivery of policy issuance.

• Process daily transactions relating to New Business Underwriting, including new applications, medical/premium billing, policy issuance.
• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers
• Identify process gaps and manage process improvement within the New Business administration team
• Lead and manage the team’s daily operations, ensuring service standards, accuracy and operational efficiency.
• Other duties include (but not limited to), back-up duties during team member’s absence and other ad hoc tasks as assigned.
• Ad-hoc projects assigned to support business operations
• Manage changes and enforce governance through providing overall guidance to staff on business deliverables, resource allocation, and interdependencies across work-streams.
• Diploma/Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting)
• Minimum 2 years of leadership experience in the insurance industry or in an administrative capacity with an eye for details and meticulous
• Good interpersonal skills and communication skills – proficient in oral and written
• Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications
• Problem solving, customer service orientated
• Dedicated team player with strong & flexible time management to support peak period whenever required.

How You Succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who We Are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To All Recruitment Agencies

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Work Locations

SG-Great Eastern Singapore