Regional Benefits Business Manager

ABOUT THE ROLE

Abacare (Singapore) Pte Ltd, part of the Datong Group, is seeking an experienced Regional Benefits Consultant to support corporate clients in designing and managing effective employee benefits and insurance solutions across the region.

This is an opportunity to join a MAS-licensed insurance broking firm in Singapore, while being connected to the broader reach, resources, and regional perspective of the Datong Group. Your technical expertise, client relationship skills, and market knowledge will directly contribute to the success of multinational and regional client programs.

YOUR MISSION: The Strategic Relationship Builder

In this role, you will manage and develop a portfolio of corporate clients, acting as a trusted advisor on employee benefits, general insurance, and regional program coordination.

You are expected to:

1. Lead the Relationship

• Serve as the primary point of contact and trusted advisor for corporate clients' Human Resources, Finance, and C-suite teams regarding their local/ regional employee benefits strategy.
• Communicate and negotiate complex insurance and benefits terms, especially with outbound Chinese-speaking clients and insurers/partners in markets like China.
• Conduct annual reviews and benchmarking to ensure client programs are competitive, cost-effective, and compliant with local regulations across the region.
• Lead client meetings and presentations, effectively simplifying complex data and insurance concepts into clear, actionable recommendations.

2. Drive Benefits Strategies and Operational Excellence

• Design and structure customized solutions, including Multinational pooling and Employee Benefits captives, for regional and multinational organizations.
• Manage the Request for Proposal (RFP) process, sourcing and negotiating optimal coverage terms, pricing, service level agreements (SLAs) and placement with insurance carriers.
• Oversee the renewal process , ensuring timely execution and minimal disruption to the client's benefits program.

3. Support the Central Hub for Project Management

• Assist in the collaboration with local country partners and carriers to ensure all benefits programs adhere to local statutory and regulatory requirements (e.g., mandatory insurance, tax implications) in the countries served.
• Assist in the implementation of new regional benefits plans, coordinating efforts between the client's local HR teams, carriers, and internal operations.
• Provide claims and service support, troubleshooting complex issues and ensuring both internal and carrier performance meet contractual obligations.

WHAT MAKES YOU THERIGHT FIT?

We are looking for a candidate who combines technical insurance knowledge with strong communication skills, sound commercial judgement, and the ability to manage client relationships with confidence.

1. Professional Experience& Licensing

• Education: Diploma &/or Degree or any related professional certification is preferred.
• Experience: 5–10 years of experience in Employee Benefits, with at least 2 years of experience in General Insurance broking and consulting and/or underwriting, preferably involving regional (Asia Pacific) insurance programs. Prior experience working with clients or insurance markets in Mainland China will be an advantage. Compensation will commensurate with relevant experience.
• Mandatory License: Must possess the necessary certifications required by the Monetary Authority of Singapore (MAS)

2. Technical Competencies

• Demonstrate strong technical knowledge in Employee benefits (EB) with a secondary focus on General Insurance GI). Possess sound understanding of program design, policy structures, market practices & solutions across local & multi-national programs.
• Familiarity with the benefits landscape, regulatory frameworks, and market norms in key Asia Pacific markets (e.g., China, Hong Kong, ASEAN countries).
• Strong analytical skills to interpret claims data and propose alternative plan designs.

3. Language and Communication

• Chinese (Mandarin) Fluency: Native or professional working proficiency (written and spoken) is essential. The role requires the ability to communicate & coordinate complex EB/GI insurance matters clearly & accurately with Chinese-speaking clients.
• English Fluency: Verbal and written English communication skills for internal reporting, communication with Singapore-based teams, and engagement with international clients.
• Presentation Skills: Proven ability to create and deliver polished, persuasive presentations to C-suites, senior HR and Finance stakeholders.

4. Personal Attributes

• Highly organized with excellent project management and multi-tasking abilities.
• A proactive, client-centric approach with a strong sales and service orientation.
• Ability to work independently and collaboratively within a small, fast-paced international team.
• Willingness to undertake regional travel as required.

Why Abacare?

At Abacare, you will be part of a Singapore-based insurance broking team that works closely with corporate clients to deliver practical, responsive, and well-structured benefits and insurance solutions. As part of the Datong Group, Abacare also offers candidates exposure to a wider regional business environment and cross-market collaboration opportunities.

You will have the opportunity to apply your experience in a role where client service, technical advisory, and regional execution are central to day-to-day success, supported by the broader capabilities, market reach, and network of the Datong Group.

Interested in growing your career with Abacare?

If you are an experienced benefits and insurance professional who enjoys building client relationships, solving practical business challenges, and working across regional markets, we invite you to apply and explore this opportunity with Abacare.