Student Management Officer

Job Description

• Support student case management and investigations.
• Conduct fact-finding, interviews and CCTV/record reviews.
• Supervise students during recess, lunch, CCA and school activities.
• Manage minor conflicts, misconduct and student behaviour.
• Supervise students under detention, suspension and corrective measures.
• Provide socio-emotional support to students when required.
• Maintain confidential case records and documentation.
• Provide updates on student progress, interventions and follow-up actions.

Requirements

• Minimum Bachelor's Degree in any discipline.
• At least 2 years' experience working with children/youth.
• Experience in student discipline, case management or behavioural support preferred.
• Knowledge of conflict management, mediation or restorative practices is an advantage.
• Emotionally stable, resilient and culturally sensitive.
• Strong communication, professionalism and confidentiality.
• Able to manage students with a firm but caring approach.
• Able to de-escalate conflicts and serve as a positive role model.