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ASSISTANT VICE PRESIDENT (OPERATIONS & SERVICES)

11500 - 13500 SGD
Temporary

State Bank Of India

JobDescription & Requirements

Roles:

  • Preparation of Welcome Kits of CASA accounts for all Branches
  • Responsible for the handling of deposit account for both retail as well as corporate customers.
  • Maintenance/Management of stock of inventory of - Welcome kits, Cahiers orders, Draft forms, Cheque books, Image return documents, 2FA Devices - This includes assessing the requirement of the branch, co-ordination with the vendor and timely delivery to the branches as & when required.
  • Monthly exercise of timely replacement of ATM cards which are due to expire.
  • To process the notices received from IPTO coordination with the compliance Dept
  • Act as Nodal officer for SDIC for new products and also submit the data required by them on deposit.
  • Responsibility to ensure the correctness of data in Finacle. (With regard to deposit accounts).
  • Responsible for ensuring smooth operations of clearing, GIRO, inward and outward remittance transactions
  • Organizing the CSM meeting monthly, complaint monitoring committee, Financial Advisory Complaint committee meeting quarterly and preparing the minutes.
  • Submission of various reports and surveys, lodging of service desk requests related to ATMs/ POs.
  • Authorizing swift messages and releasing messages caught in ACE-OFAC software whenever needed.
  • Co-ordination with Compliance Dept, Audit Dept and external auditors for review of the deposit accounts
  • Coordination with External auditors for providing data on behalf of branches.
  • Coordination with outsourcing partners/ vendors
  • Dealing of notice received from statutory Bodies and other law firms
  • Processing of outward Giro Application
  • Maintenance of account opening forms
  • Credit of Inward remittance to Retail customers
  • Payment to INB biller through vendor platform
  • Renewal of policies and Review of outsourcing agreements.
  • Supervision of Retail asset team and verification of reports as 2nd Checker
  • Responsible for ensuring of FAST operations.
  • UAT testing for New developments.

Requirements:

  • Degree or equivalent, preference will be given to those having certification courses related to Banking.
  • Minimum continuous Banking experience of seven years, preference will be given to those having working experience in a bank in Branch Operations.
  • Strong understanding of financial compliance.
  • Excellent customer focused mind-set.
  • Dynamic personality to work with the team and provide guidance to others.
  • Good management skills and analytical mindset one who can effectively analyse a situation and make decisions to address issues/problem.
  • Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
  • Sound knowledge of Microsoft applications: Excel/Word/PowerPoint
Vacancy posted more than 2 months ago
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