Customer Relations (Front Desk)
2800 - 4000 SGDFull-time
KANGAROO LEARNING CENTER PTE. LTD.
About Us:
Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.
Job Overview:
We are seeking a dynamic and customer-focused individual to join our tuition centre as a Customer Relations (Front Desk) representative. The ideal candidate will be the first point of contact for students, parents, and visitors, ensuring a positive and welcoming experience. The Customer Relations (Front Desk) role is crucial in maintaining a positive and professional image for our tuition centre.
Job Responsibilities:
- Greet students, parents, and visitors as they enter and provide a welcoming atmosphere
- Respond to inquiries from students and parents regarding course offerings, schedules, fees, and other relevant information
- Assist with enrolment process, including completing registration forms, explaining tuition policies, and collecting necessary documentation
- Schedule appointments for students and parents to meet with teachers or staffs as needed
- Handle phone calls and emails promptly and professionally, addressing questions and concerns effectively
- Collect tuition fees and ensure accurate recording of payments
- Manage, maintain and update student records, administrative documents and centre-related supplies
- Record all math questions in the system
- Assist in marketing activities, such as distributing flyers, promoting special events, and collecting feedback from students and parents
- Handle customer complaints and concerns with empathy, addressing and resolving issues to the best of your ability, and escalating as necessary
- Perform general office tasks, such as photocopying, filing and organising office supplies
- Inspect tuition centre and office regularly and report any non-compliance and support essential maintenance of facilities and equipment, coordinate with vendors for repair and maintenance of tuition centre as and when required
- Administrative duties and other ad-hoc duties as assigned
Job Requirements:
- Min. GCE O’ Levels
- No experience required, training will be provided
- Good interpersonal, oral and written communication skills
- Fast-paced working environment, able to multi-task and meticulous
- 44 hours per week, able to commit weekdays (inc. evenings) & weekends
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Relations (Front Desk) in Singapore vacancy
2200 - 3000 SGD
...Job Description We are seeking a dedicated and customer-oriented individual to support our branch operations and deliver excellent service to our clients. The role involves front desk responsibilities, customer care, administrative tasks, and coordination to ensure smooth...1500 - 2500 SGD
...Responsibilities Job Description We are seeking a dedicated and customer-oriented individual to support our branch operations and deliver excellent service to our clients. The role involves front desk responsibilities, customer care, administrative tasks, and...2000 - 3000 SGD
...Time and Work Location - 9.30am to 7pm at Depot Road To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies. The individual is responsible...2500 - 3400 SGD
...Champion patient relations at our dental group. This senior front-desk role blends hands-on service with leadership — you will mentor the team, handle escalations, and keep service standards high across our clinics. Work schedule: rotating 5-day work week with at least...2500 - 3500 SGD
.... break) Weekends: 8:30am – 6:30pm (9hrs excl. break) About the job: Weare seeking a Customer Service Associate, to assist the team in front line operations at the front desk ensuring smooth operations. You will need todisplay a professional image by delivering high-...2000 - 2600 SGD
...exciting expansion plans. We are looking for an energetic, customer-focused and creative individual who enjoys interacting with people... ...bookings and follow-up reminders Provide excellent front desk and reception support Maintain outstanding customer service...1000 - 1200 SGD
...Overview SERANGOON AIR TRAVEL PTE LTD is a travel service provider based in Singapore, offering customer support and travel-related assistance. Job Summary Provide front-counter customer service by handling inquiries, verifying documents, and completing required...2800 - 3700 SGD
•Accountabilities,responsibilities and main duties: •Abilityto deliver professional and high-quality service experience in a customer-facing role Identifycustomers’ needs and have them assessed to maintain a continuous high level ofcustomer service delivery and satisfaction...2500 - 4200 SGD
...About the job: We are seeking a Customer Service Associate, to assist the team in frontline operations at the front desk ensuring smooth operations. You will need to display a professional image by delivering high-quality service experience and accurate information to customers...2900 - 3800 SGD
...educational level of NiTec or equivalent Minimum 1 to 2 years of relevant work experience in the industry Ability to work rotational shifts as required Preferred competencies and qualifications ~ Pleasant personality with a demonstrated willingness to serve customers...2500 - 4900 SGD
...RESPONSIBILITIES: Assist in answering of incoming calls from outlet Assist in calling of daily new Leads Attending to customer / enquiries where necessary Any other ad-hoc duties assigned REQUIREMENTS: ~ Must be able to work on retail hours ~5 Working Days...2900 - 3800 SGD
...Job Responsibilities: Provide quality customer service at all times; greet visitors and... ...general product knowledge necessary to perform Front Office operations Proactively assist... ...informative and helpful way on enquiries relating to their stay and follow-up promptly on...2800 - 3200 SGD
...We are seeking a reliable and customer-focused Front Desk Receptionist to manage daily front-of-house operations. This role is key in ensuring smooth appointment scheduling, accurate sales processing, and providing excellent customer service in a fast-paced environment....2200 - 3000 SGD
...proactive, hands-on, and highly motivated Front Desk Administrative Assistant to support the... ..., and service providers on office-related matters. Coordinate office maintenance... ...experience in Administration, Reception, Customer Service, or Office Support is preferred....2300 - 2500 SGD
...We areseeking a friendly, organized, and customer-focused Front Desk to be the firstpoint of contact for patients at our clinic. The ideal candidate... ..., Customer Service, Healthcare Administration, or related field. ~ Proficiency in Microsoft Office and clinic management...500 - 1200 SGD
...PEAK360 is located at The Central @ Clarke Quay. We are about 8,000sqft, a gym operating daily from 7am - 10pm. The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming...2000 - 2600 SGD
...Job Description Industry/ Organization Type: Medical Aesthetic Position Title: Front Desk Customer Service Officer Working Location: Orchard/ Novena (near MRT) Working Hours: 5.5 Days, Mon – Fri (10am – 8pm), Sat (10am – 5pm) Salary Package: Basic Salary + Variable...2500 SGD
...performance and work towards business objectives. Ensure high standards of customer service. Manage staff scheduling and daily manpower allocation. Handle customer feedback and resolve service-related matters. Monitor inventory levels and coordinate stock replenishment...3000 - 4000 SGD
...Weekdays — handle parents’ enquiries via WhatsApp & WeChat from home or onsite(half day) Prefer candidates with minimum 2 years front desk experience in a tuition centre or enrichment centre Roles & Responsibilities # Manage front desk operations on Saturdays and...2700 SGD
...Guest Services Officer (Hotel Front Desk) Location: Bugis Salary: Up to $2700 6 Days Work shift work Duties Included: Checking in/out of guests, issuance of keycards and amenities Cash handling, sales collection of room deposits and payment Checking of rooms...2000 - 2300 SGD
...we are seeking a highly motivated and organized individual to join our team as a Front Desk Officer. Job Summary The Front Desk Officer will be the first point of contact for our customers, ensuring a welcoming and efficient experience. Responsibilities Greet and...1000 - 2000 SGD
...and collaborate with sales and promotional activities to enhance customer experience. Responsibilities Greet clients warmly with a... ...flow and reduce wait times Perform daily administrative and front desk duties to support smooth centre operations Maintain positive...2000 - 2450 SGD
...Front Desk & MarketingAssistant Fresh graduates | Customer Service | Content Creation Kelly OrientalGroup is a growing premium wellness and aesthetic brand in Singapore. We arelooking for a friendly, energetic and creative individual to support our frontdesk, customer...2000 - 2500 SGD
Job Description ~ Administrative Support for the office and Management staff ~ Maintain the filing system with proper backup for all files ~ Perform general Reception duties for office incoming calls and emails ~ Knowledge of basic computer office skills for MS Office...2500 - 3000 SGD
...welcoming and professional environment. This role involves managing front desk operations, handling communications, and providing... ...Requirements: ~ Proven experience as a receptionist or in a similar customer-facing role. ~ Pleasant personality, friendly and smiley ~...3000 - 4000 SGD
...transactions such as digital appointment booking, sales receipt generation, inventory management etc Assist in answering of incoming calls from outlet Assist in calling of daily new Leads Attending to customer / enquiries where necessary Any other ad-hoc duties assigned...2500 - 4000 SGD
...Key Responsibilities : Manage front desk and reception operations, ensuring professional and courteous handling of all visitors and guests, by upholding confidentiality & service excellence in all interactions while maintaining a positive corporate image. Coordinate...10 - 15 SGD
...Weekend Administrative & Front Desk Executive (Part-Time) ~ Location: High Street Centre, Singapore Working... ...and qualifications Prior experience in reception, customer service, administration, or education-related environments to enhance job performance Experience...700 - 800 SGD
...beresponsible for handling daily administrative and front-desk duties, ensuringsmooth clinic operations, and providing excellent customer service. You will bethe first point of... ...Business Administration,Healthcare Management, or a related field. At least 1-2 years of experience in...1000 - 1500 SGD
...Responsibilities: Greet clients warmly and provide excellent customer service both in person and viaphone/email. Respond promptly... ...class schedules. Maintain a clean, organized, and welcoming front desk/reception area. Coordinate with instructors to support studio...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relations (Front Desk). Be the first to apply!
