Manager
3000 - 6000 SGDFull-time
CALM BEAUTY L PTE. LTD.
Job Description & Requirements
Key Responsibilities:
- Manage day-to-day operations of the beauty centre, including scheduling, staffing, and client services.
- Supervise, train, and motivate a team of beauticians, therapists, and receptionists to deliver excellent customer service.
- Ensure the centre meets cleanliness, hygiene, and health & safety standards at all times.
- Monitor inventory levels and manage ordering of products and supplies.
- Handle customer complaints and feedback with professionalism and care.
- Develop and implement marketing strategies, promotions, and customer loyalty programs.
- Track sales and service performance and prepare reports for management.
- Maintain a high standard of service quality and client experience.
- Ensure all equipment is properly maintained and serviced.
- Keep up with beauty industry trends and recommend new services or products.
Requirements:
- Proven experience in a managerial or supervisory role within a beauty, spa, or wellness centre.
- Diploma or certification in Beauty Therapy, Cosmetology, or related field preferred.
- Excellent leadership, communication, and interpersonal skills.
- Strong customer service orientation with problem-solving abilities.
- Good organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays as needed.
- Proficiency in salon or spa management software is a plus.
- Sales-driven with a focus on achieving monthly and quarterly targets.
Vacancy posted 17 days ago
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