End User Support Engineer
4500 - 5000 SGDFlintex Consulting Pte Ltd
Role and Responsibilities
• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems
• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.
• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.
• Install standard business desktop/laptop Images to an agreed standard.
• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.
• Provide basic hardware/software configuration, fault finding and problem resolution.
• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.
• Supporting IT projects/initiatives
• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.
• Answer technical queries and meet operational service levels
• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.
• Work as a team member and share knowledge with colleagues.
• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.
• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.
• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.
• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.
• Be available to support the business during ‘out of core hour’ working time.
• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.
• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.
• Infrastructure to ensure optimal service delivery.
• Manage incidents and requests from customers.
Job requirements
• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.
• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications
• Good understanding of mobile / smart devices, Android, and iOS
• Good working knowledge of video conferencing platforms, Zoom, Teams
• Good working knowledge and experience in managing Office365 and Azure
• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.
• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation
• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications
• The ability to work within a team and be willing to share learning and to learn from others.
• Possession of good verbal and written communication skills.
• Maintain good personal skills and an ability to cope with potential conflict.
• Security clearance
Qualifications and Experience
• IT / engineer related diploma from polytechnic or degree from university
• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.
• ITIL Foundation V4 would be beneficial
• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.
• Familiarity with professional development standards
• Thorough knowledge of IT products and the marketplace
• Maintaining a good network of contacts within IT and within the business
• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Zoom and conferencing.
• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.
3800 - 4800 SGD
...Job Responsibilities Provide onsite desktop and laptop technical support. Troubleshoot Windows, Microsoft Office/M365 and hardwareissues. Support printers, peripherals and meeting-room equipment. Install, configure and relocate computers and software. Handle...2800 - 3600 SGD
...Key Responsibilities: End-User Support: Provide support for software, hardware and network-related issues via onsite, remote, phone, and ticketing system OS & Application Management: Install, configure, and troubleshoot Windows 10/11, MS Office 365, Outlook, and other...4500 - 5500 SGD
...and Responsibilities • Provide technical support for computers, networks (LAN/WiFi), and... ...Install and configure hardware/software for users efficiently and professionally. • Troubleshoot... ...Qualifications and Experience • IT / engineer related diploma from polytechnic or degree...6500 - 8500 SGD
...Role Banking experience is advantageous The Senior End User Computing Engineer will be responsible for architecting, implementing, and managing... ...teams in implementing solutions. Troubleshooting and Support: Address and resolve complex technical issues related to...5000 - 7500 SGD
...implementation, and continuous improvement of end-user computing, software deployment, and... .... The role also involves managing and supporting the IT Support team to ensure the timely... ...Apps, IT Infra and End-User Computing L2 engineering teams to coordinate IT support processes...7000 - 10000 SGD
...We are seeking an experienced hands-on Test Manager to support a global End User Computing (EUC) transformation programme. The role involves... ...and minimize disruptions. Collaborate effectively with engineering teams, programme governance, and compliance units to align...6000 - 8300 SGD
...Position Summary: An End User Computing (EUC) Project Engineer supports the implementation and deployment of End-user devices (desktops, laptops, clinical workstations, tablets and peripherals etc) for new hospitals, clinics, wards etc and administrative areas. This role...6000 - 8500 SGD
...We are seeking an experienced End User Computing (EUC) Engineer with strong expertise in Microsoft Endpoint Configuration Manager (MECM/SCCM) to manage and support enterprise endpoint environments. The ideal candidate will be responsible for endpoint deployment, software...4500 - 5500 SGD
...Duties and Responsibilities: # Providing Technical Support: Offer assistance to both local and global users encountering technical issues with hardware, software... ...configurations, and share knowledge with team members and end-users. # Training and User Education: Conduct...2800 - 3000 SGD
...to resolution Manage IMAC and deskside support services Manage hard- and soft-break... ...identify and advise customers of potential user training requirements and automation... ...troubleshooting Experience working in engineering firms or large companies Minimum 2-4 years...- ...At Xtremax, we are looking for an experienced IT Service Desk & End-User Support Manager to lead enterprise helpdesk and end-user IT support operations. You will be responsible for delivering responsive, reliable and user-centred support while driving service quality, operational...
4500 - 6000 SGD
...senior IT operations leader to manage large scale workplace and end user computing services within a managed services environment. This role... ...for ensuring reliable, secure, and high performing IT support for end users, while progressively enhancing service delivery through...5000 - 8000 SGD
...solutions organisation seeking a Key User Sales & Support Manager to strengthen customer engagement... ...business partnerships. Drive the end-to-end sales process, including prospecting... ...'s degree in Business, Marketing, Engineering or a related discipline. Approximately...3500 - 5000 SGD
...intelligent products used by a broad base of end users. This role exists to serve as the frontline owner of user support operations — managing inquiries, resolving issues... ...internal teams, coordinating across product, engineering, and operations to drive timely resolution...2400 - 3400 SGD
...Career in IT Service Operations! Who Should Apply Candidates with at least 1 year of L1 Helpdesk, IT Service Desk or Application/User Support experience; OR ITE Nitec/Higher Nitec or Diploma holders in IT-related disciplines; OR Candidates who have completed...5000 - 10000 SGD
...pivotal part in driving the transformation of End-User Computing (EUC) through the integration... ...· Administer, maintain, and support Microsoft technologies like Entra, Intune... ...3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role. Technical...4000 - 5500 SGD
...live. As part of a lean, high-velocity team, you will own end-to-end user support operations — from daily inquiry management to structured feedback... ...the critical bridge between users and internal product and engineering teams. This is an exciting opportunity to shape the user...- ...rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace). Software Engineer (User) As a Software Engineer that is part of the User Squad, you will participate in the design and development of backend systems...
7000 - 9000 SGD
...delivery leadership of this migration end to end. It's a multi-year modernisation of its end-user computing estate, migrating a... ...Manage a mixed team of Azure engineers, Citrix/VMware specialists, packaging... ...Define the operating model, support processes, and monitoring/...6500 - 9500 SGD
...in more than 50 countries. We deliver end-to-end services and solutions with our... ...capabilities across strategy, technology, design, engineering and business operations. The Group... ...components for iOS applications to support seamless user experiences Deliver end-to-end application...7000 - 8500 SGD
...Technical Skills Degree or Diploma in Computer Science, Computer Engineering, Electronics Engineering, Information Technology, or a related... ...initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying...- ...Receive, categorize and process daily user emails and direct messages, respond promptly... ...summarize common issues, generate reports to support decision optimization. Required... ...innovative environment where experts across engineering, research, and business come together to...
- ...Back-end Engineer Singapore / Global Remote Working About The Role What you’ll be doing： Design, build and maintain our server infrastructure to support multi-user real-time 3D worlds; Experience with the architecture and deployment of real-time systems to support...
8000 - 10000 SGD
...Here, you’d find a curious breed of creative engineers spread across the globe, specializing in... ...to the ground, we turn big dreams into user-first digital solutions by design. Through... ...JavaScript and React concepts, excellent front-end coding skills, and a good understanding of...- ...with quality, cost-effective, and impactful end-to-end application development, like... ...Development Business Unit is hiring for Software Engineer This is a 24-months fixed term contract... ...services using Spring Boot / Node.js Support troubleshooting and resolution of system...
1800 SGD
...Overview We are seeking a motivated Front-End Intern to assist in implementing our... ...opportunity to collaborate closely with experienced engineers, gain practical exposure to front-end... ...on projects with a strong emphasis on user experience. · Strong communication and collaboration...15000 - 25000 SGD
...United States, Norway, and Bhutan. Job Summary: We are seeking an experienced PCIe IP Design Engineer to develop and implement Verilog RTL for PCIe-related IP blocks and support verification closure. The role involves ensuring functional coverage, contributing to pre-...2800 - 3800 SGD
...We are looking for an independent and resourceful IT support engineer to join our team. You will support clients using our in-house application... ...travelling when needed. Key Responsibilities Provide end-user support to clients for our in-house application Perform...6000 - 8000 SGD
...from CNC machines, robots and sensors. ~3D Digital Twin: Unreal Engine 5 applications that visualise factory shopfloors in real time.... ...clear documentation on designs, interfaces, tests, deployment and support procedures. Explore new technologies, contribute to AI-enabled...10000 - 15000 SGD
...Senior Front-end Engineer/Developer • Review and reconcile Figma component specs (anatomy, variants, states, responsive behaviour) with... ...constraints from the start: WCAG 2.2 AA, keyboard and screen-reader support, contrast, localisation, RTL, and locale-specific currency,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to End User Support Engineer. Be the first to apply!
