IT Support Administrator
2000 - 3000 SGDFull-time
CSI TECH PTE. LTD.
About the role
CSI Tech is a Singapore-based Managed IT and cybersecurity provider serving SMBs across the maritime, manufacturing and professional services sectors, primarily on Microsoft 365. We're a small, hands-on team, and this is our first dedicated support hire. You'll own the day-to-day support and maintenance that keeps our clients running, both remotely and on-site, and you'll work directly with the founder to learn the full managed-services stack. This is a support and maintenance role, not pre-sales or project delivery, so you can go deep on doing the fundamentals well.
We care a great deal about documentation. A big part of this role is creating and maintaining clear, accurate IT documentation for every client, so strong written English and a tidy, methodical mind matter as much as technical skill.
What you'll do
- Handle first and second line support across multiple SMB clients, both remotely and on-site, via our ticketing system: log, triage, resolve and escalate, keeping clients updated throughout.
- Support and troubleshoot Windows 11 endpoints, including setup, imaging and deployment.
- Administer Microsoft 365 environments: user provisioning and offboarding, mailboxes and licensing, Entra ID, MFA, and the basics of SharePoint and Teams.
- Provide basic network support: routers, switches, firewalls, Wi-Fi and VPN connectivity.
- Monitor patching and RMM alerts, and follow through to resolution.
- Respond to endpoint security alerts under guidance.
- Create and maintain high-quality IT documentation: runbooks, network diagrams, asset registers and SOPs, kept current in our documentation platform.
- Travel to client sites across Singapore as needed for hands-on support.
What you'll need from day one
- A diploma in IT, Infocomm or a related field, or up to two years of relevant experience.
- Solid working knowledge of Windows 11.
- Hands-on Microsoft 365 administration (admin centre, Entra ID, Exchange Online basics).
- Networking fundamentals: TCP/IP, DNS, DHCP, VLANs and basic firewall concepts.
- Clear, accurate written English for documentation and client updates.
- Strong critical thinking and problem-solving, and a genuine appetite to learn.
- Comfortable travelling to client sites in Singapore.
Nice to have (we'll train the rest)
- Exposure to PSA/RMM, MDR, DNS filtering or endpoint security tools.
- Microsoft certifications such as MS-900, AZ-900 or MD-102.
- Any professional service or maritime or manufacturing IT exposure.
What we offer
- Direct mentorship from the founder and broad exposure across the whole managed-services stack, rather than being boxed into one narrow task.
- A permanent role with a 3-month probation and a clear path toward L2 / engineer as you grow.
- Real ownership and the chance to shape how a growing MSP runs.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Support Administrator in Singapore vacancy
- ...Key Responsibilities Support document filing, digitisation, and records management... ...with stocktakes and inventory management of IT assets and peripherals Update and maintain... ...operational matters Perform other administrative and operational duties as assigned Job...
3700 SGD
...Job Summary: The Data Migration Administrator will be responsible for supporting the implementation of Microsoft Dynamics. This role involves coordinating data, performing data entry, and organizing data to ensure the system operates efficiently and effectively. Roles &...3000 - 4000 SGD
...data loss in the event of a system failure Maintain IT related Fixed Assets to support onboarding / offboarding process Maintain and ensure... ...field At least 1 year of experience as an IT Systems Administrator or similar role Familiarity with Windows systems and...2500 - 4000 SGD
...a greener and more sustainable future through continuous innovation and excellence. Job Summary The IT & Administration Executive provides first-level IT support and manages administrative services to ensure smooth daily operations across company offices. This role supports...3500 - 4500 SGD
...data privacy regulations. Others: Manage and maintain key data access and backups, Provide IT support for company end users. Perform system maintenance, administration and inventory management for devices, systems, IT infrastructure. Data management: backups, reporting...4000 - 5000 SGD
...JD for System Administrator The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments... ...as scheduled. This role reports into the Local SHE IT manager and Global ITS workplace team and works...2500 - 4500 SGD
..., and cloud networks. Job Summary We seek a disciplined IT Support Engineer to deliver structured troubleshooting, root-cause analysis... ...tasks and support development Exposure to database administration or backend systems to enhance troubleshooting capabilities...2300 - 3200 SGD
...and enterprises in Singapore and the APAC region. As an IT Support Engineer with NCS Group, the broad area of your job responsibilities... ...(eg. Create password, reset & delete) Perform local server administration to facilitate software distribution & patch management service...2400 - 3200 SGD
...We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations...2500 - 4500 SGD
...Manage and Maintain IT Infrastructure: Oversee and maintain Windows Servers, DNS,... ...firewalls, and switches. Microsoft 365 Administration: Manage the Microsoft 365 Admin Center... ...efficient resource management. Technical Support (L1 & L2): Provide Level 1 and Level 2...3500 - 5200 SGD
...Job Objectives Supporting your colleagues with IT Incidents and Service Requests Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved Assist our colleagues in Infrastructure...2500 - 3000 SGD
...year experience Good working experience or knowledge of PC, Notebook, Server and Networking Job Responsibilities: Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)...2500 - 5000 SGD
...software or other materials 6. Set up bio matrix system 7. Due with supplier of others software issues 8. Ensure on call support for critical IT services work with relevant resolver group. 9. Manage IT opportunities, risks and challenges pertaining to IT user help...2800 - 3500 SGD
...Description Plan, set up, and manage all IT and network infrastructure for new store... ...times. Provide day-to-day technical support to users, including troubleshooting hardware... ...IT support, infrastructure, or systems administration (retail / multi-outlet environment...3500 - 5200 SGD
...Job Objectives Support local and global IT Incidents and Service Requests Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved Assist our colleagues in Infrastructure & Operations...3000 - 3500 SGD
...Deployment, maintenance, upgrading and support of client computer systems (hardware, software... ...AD, Office 365, Intune configuration and administration, patching & file server management... ...offering solutions to meet clients’ needs IT asset management and other adhoc duties as...4000 - 4500 SGD
...Job Summary We are seeking a proactive and organized IT Project Administrator to support the planning, coordination, and delivery of IT projects. The role involves managing project documentation, scheduling meetings, tracking project progress, and assisting project managers...3000 - 4000 SGD
...KEY DUTIES AND RESPONSIBILITIES 1. Server Administration, Maintenance and Backup 2. Provide IT support to end users 3. Maintain user login and email accounts 4. Setup and issue laptops to new joiners 5. Support IP Phone System 6. Support Office Applications 8....4500 - 5000 SGD
...Office IT Support Executive Position Summary We are seeking a proactive and technically competent Office IT Support Executive... ...licensing, equipment warranties, and renewal schedules. Administrative & Operational Support - Maintain documentation for IT procedures...3000 - 4000 SGD
...Job Title: Business Support Administrator Company Overview: Distinct Professional Group (DPG) is a company of driven, dedicated individuals that provides financial assistance to clients. We're on the lookout for a proactive and detail-oriented Business Support Administrator...3200 - 4200 SGD
...Job Description Work as a member of the corporate IT Dept., supporting employees (IT users) in Singapore main office, co-located associate companies, and regional entities (branches and subsidiaries across Asia & Oceania) Support regional entities to execute IT projects...2500 - 4800 SGD
...Prepare master list for Drawings, Documents, incoming & outgoing correspondences. 3) Handle Day to day enquiries (phone/email/fax) and support Management, Production team & Construction Team. 4) Update the company polices as needed. 5) Book flight tickets and make travel...4000 - 5000 SGD
...Job Title: IT Network & Security Administrator Location: Changi Business Park, On-site Employment Type: Full-time We are looking for a hands... ...role will be responsible for ensuring network reliability, supporting multi-site connectivity, managing firewall and SD-WAN...2100 - 2600 SGD
...Job Summary You will manage front desk operations and visitor interactions while supporting office administration and HR tasks to ensure smooth daily business functions. Responsibilities Front Desk & Visitor Management: Greet visitors warmly and ensure completion...2500 - 5000 SGD
...Objective To provide professional administrative, operational, and client servicing support, allowing the adviser to focus on client relationships, business development, and growth. Job Description Reporting To Advisory Group Partner Manage appointments, calendar...3000 - 4000 SGD
...We are seeking a proactive and organized Business Support & Administration Executive to support the company's daily operations across administration, accounts, HR, quotations, and IT coordination. Responsibilities Prepare quotations, invoices, payment claims, and related...2300 - 2500 SGD
...You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to...4500 - 5500 SGD
...Friday, 8:30am to 5:15pm or 9:00am to 5:45pm Salary: Basic up to $5,500 + Up to 2 months VB Job Description Provide day-to-day IT support for hardware, software, printers, and other IT equipment for up to 100 local and overseas users Troubleshoot and resolve software...3300 - 4500 SGD
...Provide administrative and operational support for daily office activities. Maintain and update company records, files and documentation. Coordinate administrative matters with internal departments and external parties. Prepare reports, correspondence and administrative...1700 - 2100 SGD
...relevant metrics • Incident Management Workflow, including appropriate escalation • First Call Resolution and Remote assistance • Users’ IT accounts and access management (e.g. AD and Email account) • Password Resets and Account unlock (including self-service) • Process...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Administrator. Be the first to apply!
