Social Work Associate (CREST)
2950 - 3230 SGDREACH COMMUNITY SERVICES LTD.
Description
Community Resource, Engagement and Support Team (CREST), serves as a community touchpoint for persons with or who are at risk of mental health conditions (including dementia and their caregivers). CREST conducts outreach events/activities to promote mental health awareness as well as identify targeted cases for those who require more support for their mental health needs.
The Social Work Associate is a team player with daily administrative and operational support for the purpose of CREST service development and implementation. He/ She will be involved in coordinating outreach events and activities and take on a load of cases suitable to their developmental level.
Roles and Duties
A) Information and Support
· Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
· Provide basic emotional support to all clients or caregivers of persons with dementia/mental health conditions or who are at risk of dementia/mental health issues.
B) Case Management
· Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
· Coordinate care support to client where necessary.
· In-charge of timely data collation and quarterly report submission, as well as generating reports, in accordance with the CREST programme.
· Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
C) Outreach to Community
· Provide administrative or logistical support to the team in running client-related support and/or other CREST activities.
· Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
· Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (GAD/PHQ/AMT/EBAS & etc.).
D) Others
· Prepare the necessary resource material to be provided to clients and caregivers.
· Undertake any other responsibilities and duties as assigned.
Requirements
· Possess a diploma certification or relevant social service certification.
· Candidates without a diploma but with relevant experience may also be considered.
· Proficient in spoken and written English for client engagement, report writing, and coordination with stakeholders.
· Ability to communicate in additional languages or dialects may be useful for engaging with diverse community groups.
· Proactive and responsive in client interactions and outreach efforts
· Passionate to work in the mental health sector and community service sector.
· Keen interest in working with people on one-to-one basis or centre-based group activity.
· A well-organized, meticulous team player who can also work independently.
2900 - 3700 SGD
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