Demand & Supply Planning, Executive

DESCRIPTION OF ROLE

The Demand & Supply Planning, Executive is responsible for supply planning and import operations to ensure a stable, compliant and cost-effective flow of imported FMCG products from overseas markets to stores, while safeguarding continuity of supply across all imported ranges. This role plays a key part in maintaining optimal inventory levels and compliant supply flow from overseas suppliers to stores and ensuring timely delivery of products across both domestic and international markets.

KEY RESPONSIBILITIES

1. Demand & Supply Planning

- Develop and maintain accurate, data-driven demand forecasts and supply plans for all imported ranges, incorporating historical sales performance, promotional calendars, seasonal patterns, market intelligence and agreed category plans.

- Perform end-to-end order cycle management for inventory, including coordination with suppliers and distribution centres to ensure timely delivery of goods to island-wide stores.

- Translate category strategies, promotions and festive programmes into clear, executable supply and replenishment plans.

- Maintain close awareness of market and supply conditions (e.g. supply constraints, raw material shortages, production issues, geopolitical or logistics disruptions) that may impact product availability or lead times.

- Partner with overseas suppliers to validate production capacity, stock availability, lead times and shipment schedules, and proactively flag supply risks with recommended mitigation or alternative sourcing plans.

- Optimise inventory levels by balancing service level targets, shelf-life constraints, MOQs, lead times and working capital considerations, ensuring healthy inventory turns.

- Proactively monitor store-level on-shelf availability and identify root causes of out-of-stock (OOS) situations develop and implement corrective actions to reduce OOS duration and recurrence.

- Actively manage inventory health, including excess, slow-moving and discontinued imported SKUs, and define exit strategies timely in collaboration with Commercial teams.

2. Import Operations & Compliance

- Own end-to-end import planning and execution, from purchase order placement through shipment coordination, customs clearance and delivery to distribution centres.

- Coordinate with overseas suppliers, freight forwarders, shipping lines and distribution centres to plan, track and optimise shipment schedules, ensuring on-time arrival and efficient inbound handling.

- Track and manage all import shipments end-to-end, providing clear visibility on shipment status, delays, variances and exceptions, and proactively escalating issues with corrective actions.

- Oversee the preparation, submission and maintenance of import licences, permits and regulatory documentation, ensuring audit readiness and adherence to internal governance standards.

- Govern import-related costs, including freight, duties, demurrage and detention(D&D), and work closely with Distribution Centres to minimise total landed and handling costs.

- Ensure timely payment closure and statement of account (SOA) reconciliation with overseas suppliers, freight forwarders and service providers.

- Ensure full compliance with all import-related customs, licensing, permit, food safety and regulatory requirements governing the importation of FMCG goods, in close collaboration with the Regulatory Affairs and Food Safety teams.

- Monthly tabulation of all cost conditioning activities and keeping key stakeholders informed.

3. Export Planning

- Prepare export documentation such as export permits, certificates of origin, export declarations etc.

- Coordinate export shipment planning based on customer orders and delivery timelines.

- Work closely with freight forwarders and transport providers to arrange export shipments.

- Ensure export compliance with destination country regulations and trade requirements.

- Monitor export order fulfilment and shipment tracking.

JOB REQUIREMENTS

- Diploma or Degree in Business Management, Supply Chain Management, Logistics or a related discipline.

- Minimum1 - 3 years of relevant experience in supply chain planning, or import and export operations.

- Experienced in forecasting, data analytics, inventory planning, supply chain concepts, statistical forecasting, and related processes.

- Proficient in data analysis and planning tools strong Microsoft Excel skills.

- Highly organized, detail-oriented and able to manage multiple priorities in a fast-paced environment.