Senior Executive/Executive, Attractions Ticketing Systems
Resort World Sentosa
Job Responsibilities:
- Work closely and communicate on a regular basis with Attractions business units to ensure alignment on system projects, and overall service experience.
- Collaborate with team members, software architects, vendors, and business stakeholders to deliver projects in a timely manner.
- Provide prompt and timely updates on work progress to Supervisor and Managers (pre-assessment, commencement requirements, post-checks).
- Administration and management of the Resorts World Sentosa Attractions Department ticketing systems and other locations as assigned.
- Create, configure, and maintain price look-up (PLU) products in the RWS Attractions Ticketing System both in test and production modes.
- Provide timely support to Operations team in handling and resolving daily ticketing issues.
- Provide support to users' queries and issues, for all IT matters related to the RWS Attractions Ticketing System.
- Partner with internal and external parties for RWS Attractions Ticketing System inquiries, requests, and configurations.
Job Requirements:
- Diploma/Degree in Information Communications Technology or any other relevant discipline.
- Experience with ticketing and point-of-sale (POS) systems is an added advantage.
- Familiarity with Windows operating system and internet research skills.
- Knowledge in SQL programming is an advantage.
- Able to work independently in a fast-paced, team-oriented environment.
- Able to work on weekends and public holidays.
Vacancy posted 9 days ago
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