Logistics Customer Service Officer
2500 - 3000 SGDTrust Recruit - Singapore Recruitment Agency
Main Duties and Responsibilities
Coordinate and liaise with customers, forwarders, and warehouse personnel for shipment readiness and delivery schedules.
Assist and update customers with stock queries and shipment schedules promptly.
Prepare and handle day-to-day documents for deliveries, ensuring accuracy and compliance with company policies.
Communicate effectively with warehouse operation team to manage shipments (inbound/outbound) and resolve any issues that may arise during the process.
Ensure seamless communication between the warehouse and customers to facilitate smooth operations.
Verify and issue the billing summaries to customers.
Prepare monthly reports for Key Performance Indicators (KPIs) related to warehouse operations and customer service.
Analyze data to identify areas for improvement and present findings to the Warehouse Manager.
Perform any other ad-hoc duties as assigned by the Warehouse Manager to support the team and warehouse operations.
Assist with monthly stock takes, ensuring accurate inventory counts and reporting discrepancies to the relevant personnel.
Any other ad-hoc duties as assigned.
HOW TO APPLY:
Interested applicants, please click on “Apply Now”or submit your resume to View email address on mycareersfuture.gov.sg
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Xiang
EA Personnel Reg No: R25158171
2500 - 3000 SGD
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