Operations Manager
5000 - 9000 SGDFull-time
BEVERAGE CONTAINER RETURN SCHEME (BCRS) LTD.
As an Operations Manager at BCRS Ltd, you will support the effective operation of Singapore's national Beverage Container Return Scheme by overseeing the performance of our Return Point Network Operators (RPNOs) and making sure the return point network runs reliably, safely and in line with our licence obligations.
The role sits at the centre of day-to-day scheme operations. You will work with operators, retailers, site owners, logistics partners and internal technology teams to drive KPI performance, manage incidents and escalations, support regulatory compliance and audits, and keep improving our systems and SOPs. It suits someone who is hands-on, takes ownership, and is comfortable working in a regulated, multi-stakeholder environment.
Roles & Responsibilities:
- Manage and oversee the operational performance of all RPNOs across all regions, ensuring they comply with BCRS licence conditions, contractual obligations, SLAs and approved SOPs
- Monitor machine uptime, service reliability, logistics execution, hygiene standards, return point readiness and retailer servicing across the network
- Track and enforce RPNO performance against agreed KPIs, including uptime, incident response, collection performance, compliance, reporting quality and retailer support
- Lead operational reviews, root cause analysis and corrective action planning with RPNOs, and make sure actions are followed through and closed
- Act as the central coordination point for significant incidents, outages, service failures and systemic issues, including escalation, remediation and preventive follow-up
- Coordinate with retailers, return point locations, town councils, landlords and logistics partners on machine operations, site readiness, servicing, access, infrastructure and retailer escalations
- Support the Company's compliance with its operational obligations under the BCRS licence and applicable regulations
- Prepare and maintain operational reports, audit records, incident documentation and supporting evidence for regulatory reviews, inspections, audits and stakeholder reporting
- Work with internal technology teams and external system providers to turn operational and regulatory needs into clear business requirements, and support system enhancements, testing, user acceptance and rollout
- Make sure operational requirements around stakeholder and product registration, whitelist management, return point operations, reporting integrity and scheme controls are properly reflected in system design
- Develop and continuously improve SOPs, escalation frameworks, contingency procedures and operational controls
- Own execution-heavy workstreams such as operator review preparation, incident follow-up, action tracking, retailer issue consolidation, meeting coordination and minutes, and tracking of open risks and actions
- Perform other duties as reasonably assigned in support of the successful implementation and operation of the BCRS
Requirements
- Degree in Business, Supply Chain/Logistics, Engineering or a related field
- At least 5 years of experience in operations management, ideally in logistics, facilities, retail operations, environmental services or another regulated or outsourced-service environment
- Proven experience managing third-party operators or vendors against KPIs, SLAs and contracts
- Strong incident management, root cause analysis and problem-solving skills
- Experience working with technology teams on business requirements, system enhancements and user acceptance testing
- Familiarity with regulatory compliance, audit preparation and operational documentation
- Excellent stakeholder management and communication skills, with the confidence to engage operators, retailers, landlords and government-linked stakeholders
- Highly organised and detail-oriented, with a strong sense of ownership and accountability
- Able to work well in a fast-paced, evolving environment
We thank all applicants for their interest in joining BCRS Ltd. Please note that only shortlisted candidates will be contacted for an interview.
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Operations Manager in Singapore vacancy
4500 - 7000 SGD
...Salling Search is currently recruiting for an Operations Manager for a dry bulk shipbroking firm in Singapore. You would lead post-fixture operations for dry bulk vessels and work closely with shipowners, charterers and brokers on every voyage. Responsibilities Manage...5000 - 8500 SGD
...our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple...5000 - 6000 SGD
...As Manager, Operations, you will be the driving force behind the smooth running of our clinics. You will make sure that every patient receives timely, high-quality care and that every clinic runs safely, efficiently and sustainably. Working closely with doctors, clinic teams...3000 - 5000 SGD
...Key Responsibilities: Operations & Process Management: - Oversee day-to-day business operations to ensure efficiency. - Develop, implement, and improve operational policies and procedures. - Ensure compliance with company policies, industry regulations, and safety...3800 - 4200 SGD
~ Maintain food quality, staff quality, and manage multiple branches. ~ Must be able to work immediately when staff take medical leave. ~ Must be able to use Microsoft excel, Microsoft word and quickbooks. ~ Must be able to apply F&B revelent Licence and Halal Certificate...2800 - 3200 SGD
...Job Description – Store Operations Manager Position: Store Operations Manager Industry: Trading / Wholesale & Distribution Employment Type: Full-Time Work Location: Singapore Reports To: Director / Management Job Responsibilities 1. Daily Store Operations...9000 - 17500 SGD
...Job Description & Requirements Job description Operations Managers also generally consider how to improve efficiency, increase profitability and meet the expectations of collaborators, customers and vendors. Other responsibilities may include: • Developing and implementing...3500 - 7000 SGD
...memorable dining experiences for our guests. We are looking for an experienced, dynamic, and hands-on Food Services Manager to lead our front-of-house operations and ensure smooth daily service. Key Responsibilities Restaurant Operations: Oversee daily front-of-house (...12000 - 18000 SGD
...Job Responsibilities including but not limited to: Responsible for overseeing an organization's daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads...4800 - 8000 SGD
...Job Summary We are seeking an experienced and results-oriented Operations Manager to oversee daily business operations, improve operational efficiency, and ensure the effective implementation of company policies and business strategies. Responsibilities Plan, organise...5000 - 7000 SGD
...We are seeking an experienced and results-driven operation manager to oversee the daily operations of our consultancy business, ensuring efficient project execution, effective resource management, service quality, and client satisfaction. The Operations Manager will be...4500 - 6000 SGD
...Reports to: Managing Director / Managing Partner Position Overview We are seeking a highly responsible, organised and proactive Operations Manager to oversee daily business operations and facilitate effective coordination across our professional service departments, including...5000 - 8500 SGD
...Job Description & Requirements - Incharge day to day operations, keep track of sales - Communicate courteously to customers and keep track of appointment - Controlling of expenses and helps to generate revenue - Involve promotions and staff training - Responsible...3150 - 4000 SGD
...Job Description: Oversee and manage a team of cleaning staff/supervisors to ensure the efficient and effective cleaning of all assigned areas. Facilitate the planning of the cleaning schedule and the deployment of manpower. Conduct regular inspections on project site...7000 - 9000 SGD
...Job Description We are seeking an experienced and results-driven Operations Manager to oversee the overall operations of our Italian restaurant business. The successful candidate will be responsible for ensuring operational efficiency, maintaining high service standards,...5000 - 7000 SGD
...Job Description - Manage daily business operations and manpower supply activities. - Coordinate with clients, contractors and project teams. - Plan and allocate manpower according to project requirements. - Monitor project progress, workforce performance and operational...3000 - 3800 SGD
# Oversee the daily operations and overall management of the travel agency. # Coordinate tour arrangements, itineraries, and related operational activities. # Manage suppliers and maintain good business relationships. # Control operational costs and improve business efficiency...12000 - 15000 SGD
...Salling Search is currently recruiting for an Operations Manager for a global heavy lift and project cargo shipping company. This is a senior role leading vessel operations for a specialised fleet from the Singapore office. You will work closely with chartering, technical...7000 - 12000 SGD
...results, a bias for action, and an effective personal leadership style will be necessary Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement Develop formal training plans and conduct on the job training...5000 - 6000 SGD
...Job Description: We are looking for a responsible and organized Operations Manager to oversee daily business operations, coordinate manpower deployment, and ensure efficient service delivery. Key Responsibilities: - Manage and coordinate daily operational activities...4500 - 5000 SGD
...We are looking for you if you are: - Able to lead a young team with excellent leadership skills - Efficient in time-management and is a self-starter - Have experience as an F&B manager for at least 3 years - Able to work on weekends and public holidays - Willing to...3500 - 4800 SGD
...Responsibilities: - Operate and maintain the company vehicle in a safe and responsible manner - Load and unload goods or passengers as required - Follow all traffic laws and regulations while on the road - Plan and follow the most efficient routes to ensure timely...5000 - 8000 SGD
...The Operations Manager is responsible for the day-to-day delivery of the Company’s services, ensuring that operations run efficiently, comply with statutory and client requirements, and meet agreed quality and cost targets. The role manages operational staff and supervisors...6000 - 8000 SGD
...Develop and implement operational strategies aligned with company goals. Monitor daily operations and ensure efficiency, quality, and profitability. Manage, mentor, and support departmental teams to optimize performance. Oversee staffing, training, and performance...6500 - 8500 SGD
...technical products and services for industrial and commercial applications. Responsibilities We’re looking for an experienced Operations Manager in a hands-on role to oversee end-to-end operational activities, including production planning, supplier management, inventory...3500 - 5000 SGD
...Job Summary Oversee and optimize food services outlet operations to ensure efficiency, compliance, and high service quality. Lead manpower... ...and enhance customer satisfaction. Responsibilities Manage daily operations of food services outlets to ensure efficiency and...6000 - 10000 SGD
...Company Overview Wenet SGP Pte Ltd is an enterprise management consulting firm headquartered in Taipei, with offices in the United States... ..., and specialised advisory services. Job Summary The Operations Manager will oversee the Company's daily operations, project delivery...7000 - 8890 SGD
...Capital Human Resource Management Pte. Ltd is seeking a Operations Manager for Logistics to join our dynamic team in the East Region. This is a full-time position that plays a crucial strategic role in overseeing and optimising our logistics operations. As Senior Operations...3500 - 5000 SGD
...Reputable organisation in funeral services industry Opportunities for career exposure and growth Central work location As a Operations Manager, you will be responsible for the following duties: Oversee daily operations, team coordination, morning briefings and duty...5500 - 8500 SGD
...Job Summary We are seeking an experienced and organised Operation Manager to oversee daily business operations, coordinate projects, and ensure smooth workflow across teams. You will drive efficiency, maintain standards, and support business growth. Responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!
