PROJECT MANAGER
6000 - 6800 SGDRapsys Technologies
Role :PROJECT MANAGER
JD:
Key Responsibilities
Delivery Planning and Coordination
• Manage project plans, milestones, dependencies, risks, issues, budgets and release coordination across assigned systems.
• Track and manage delivery pace, remove blockers and drive actions through to closure.
• Coordinate agile delivery activities including backlog readiness, sprint planning, demonstrations, testing and release preparation.
Governance and Stakeholder Management
• Manage project governance, vendor performance, stakeholder communications, decision-making and reporting to management and governance forums.
• Maintain accurate status reports, RAID logs, decision records, meeting minutes and action trackers.
• Coordinate across business owners, product teams, design, engineering, operations, cybersecurity and external vendors.
Testing, Release and Operational Readiness
• Coordinate requirements, solutioning, functional and security testing, deployment, operational readiness and transition to business-as-usual support.
• Support user education, change communications and product adoption activities where required.
• Coordinate planned after-hours deployments, Severity incident response, defect follow-up and corrective actions.
Handover and Knowledge Transfer
• Undertake structured handover and job-shadowing with incumbent officers.
• Preserve system, vendor, operational and business-domain knowledge through clear documentation and transition planning
Target Technology Environment
Area Technologies / Practices
Digital platforms
Enterprise web and citizen-facing digital platforms, including cloud-
hosted applications and services
Integration APIs, system integrations and data exchanges across internal, vendor and Whole-of-Government systems
Agile delivery Backlog, sprint, requirements, testing, release and defect-
management tools such as Jira and Confluence or equivalent
Automation Business process automation, workflow, low-code and robotic process automation tools, where applicable
Data and reporting
SQL, data models, analytics, reporting and dashboard tools
Testing Functional, integration, regression, performance, security and user acceptance testing practices, as relevant to the role
Government environment
Singapore Government technology environment and standards, including Singapore Government Tech Stack familiarity where relevant
Operations Release readiness, production support, Severity incident coordination and transition to business-as-usual support
Security and governance
IM8 awareness, RBAC, secure application architecture, auditability and PSARC or comparable governance review experience
Required Experience
• Experience supporting or managing the delivery of digital products or enterprise applications.
• End-to-end experience working with product and engineering teams to build, test, release and support digital solutions.
• Working knowledge of agile delivery, sprint planning, backlog management, testing, release management and production support.
• Strong written and verbal communication skills, including documentation, minute taking and technical writing.
• Highly meticulous and tenacious, with the ability to follow matters through to closure.
• Ability to work effectively and independently under pressure and prioritise work to meet tight deadlines.
• Availability for the full engagement period, including planned after-hours deployments and Severity incident support.
Highly Desirable Experience
• Scrum Master, Product Owner, project management, ITIL or business analysis certification.
• Experience with Jira, Confluence or equivalent agile delivery and project-management tools.
• Experience delivering government digital services or working in a regulated environment.
• Production support, incident coordination, vendor management and security-compliance experience.
8500 - 12500 SGD
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