Consultant

Location: Based at the assigned client’s premises.
Reports to: Beecruit’s HR Service Lead
Client coordination: Client’s designated management representative

Role purpose

Beecruit is seeking an experienced Consultant to establish and manage the HR function for an assigned client.

As the dedicated consultant based at the client’s premises, you will oversee the delivery of Beecruit’s agreed HR consultancy and business process outsourcing services. You will provide practical advice to management, implement HR policies and processes, coordinate daily HR operations, and support employees throughout their employment lifecycle.

You will remain employed and professionally supervised by Beecruit, while working closely with the client’s management to agree priorities and deliver the service.

Key responsibilities

1. Establish and develop the HR function

• Assess the client’s existing HR arrangements, documentation, systems and practices.

• Identify gaps and prepare a prioritised HR setup and implementation plan.

• Establish HR workflows, responsibilities, approval procedures and an annual HR calendar.

• Develop employment document templates, HR forms, personnel records and operating procedures.

• Prepare or review the employee handbook and policies for management approval.

• Guide managers and administrators in applying the new processes.

  2.Oversee HR service delivery

• Act as the primary contact for the client’s day-to-day HR matters.

• Coordinate delivery of the agreed services and support from Beecruit’s specialists.

• Maintain action plans, deliverables trackers, issue registers and upcoming deadlines.

• Monitor service progress and escalate delays, risks or matters requiring management decisions.

• Provide regular progress updates and monthly HR reports.

• Maintain clear documentation and handovers to support service continuity.

  3.Manage HR administration

• Maintain accurate employee records using approved systems and access controls.

• Administer leave, attendance, probation, employment changes and contract renewals.

• Prepare employment letters and supporting documents for authorised approval.

• Review Chinese-language HR documents and prepare written communications in Chinese where required for the client assignment.

• Coordinate employee benefits administration and related enquiries.

• Respond to routine employee and manager questions on HR policies and procedures.

  4.Support recruitment and the employee lifecycle

• Assist with manpower planning, job descriptions and recruitment coordination.

• Coordinate interviews, approved offers and pre-employment documentation.

• Organize onboarding, induction and probation review processes.

• Support confirmation, promotion, transfer and other approved employment changes.

• Coordinate resignation and termination administration, exit interviews and clearance procedures.

  5. Coordinate payroll and related reporting

• Consolidate and check payroll inputs, including attendance, overtime, leave adjustments and approved salary changes.

• Coordinate with the client’s finance team or payroll provider to meet payroll deadlines.

• Review payroll outputs for apparent discrepancies and support query resolution.

• Assist with payslip, benefits and statutory reporting administration within the agreed scope.

• Obtain the required approvals before submitting changes or instructions.

  6. Provide HR consultation and employee relations support

• Advise management on practical HR matters and consistent policy application.

• Support performance reviews, employee development and improvement plans.

• Assist with grievances, disciplinary processes and workplace investigations within the agreed scope.

• Maintain factual records and recommend appropriate next steps.

• Support employee engagement, retention and approved organizational changes.

• Escalate sensitive matters and obtain specialist advice where required.

  7. Support compliance and protect information

• Review HR practices and documentation against applicable employment requirements.

• Identify apparent compliance gaps and recommend corrective actions.

• Track relevant HR deadlines and support approved responses to routine authority requests.

• Protect employee information and commercially sensitive client information.

• Follow Beecruit’s and the client’s applicable security procedures and promptly report incidents.

  8. Improve systems and processes

• Recommend practical improvements to HR workflows and reporting.

• Support agreed HR system implementation, configuration and data organisation.

• Prepare user guidance and train relevant personnel.

• Perform other related HR duties within the agreed client service scope.

Qualifications and experience

• Junior College (GCE A-Level) or an equivalent qualification is acceptable . A diploma or degree in Human Resource Management, Business Administration or a related discipline is an advantage but not mandatory. Applicants with relevant HR experience will also be considered.

• Must be able to read and write Chinese to review Chinese-language HR documents and prepare written correspondence for the client’s management and employees.

• Preferably at least five years of HR generalist, HR consultancy or outsourced HR experience.

• Demonstrated experience establishing or improving an HR function.

• Practical knowledge of Singapore employment requirements, CPF processes, MOM requirements and employee data protection practices.

• Experience with employment documentation, payroll coordination, employee relations and performance management.

• Proficiency in HR systems, Microsoft Excel and document preparation.

Skills and attributes

• Able to work independently and manage competing priorities.

• Clear communication and sound judgement when advising managers and employees.

• Strong organization, attention to detail and follow-through.

• Professional discretion when handling confidential or sensitive matters.

• Able to translate HR requirements into practical processes.

• Comfortable working at a client’s premises and representing Beecruit professionally.

Decision-making responsibilities

The consultant recommends and implements approved HR actions. The client retains final authority over hiring, remuneration, disciplinary action, termination, policy approval and payment release.

Signing documents, committing expenditure, making statutory declarations or otherwise binding the client requires specific written authority.

Measures of success

• Agreed HR setup milestones and deliverables completed on time.

• Accurate, organized and secure employee records.

• Payroll inputs checked and submitted within agreed deadlines.

• HR enquiries addressed within agreed service levels.

• Material issues identified, documented and escalated promptly.

• HR policies and processes understood and consistently applied.

• Effective coordination between the client, Beecruit and relevant service providers.