Business Analyst (MS Dynamics CRM) (Ref 26471)
5000 - 6500 SGDJobline Resources Pte Ltd
Responsibilities
• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.
Requirements
• Degree in Computer Science or Engineering or equivalent work experience
• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
Preferred: Bachelor's degree in business administration, computer science, IT or related field.
Preferred: Advanced degree such as MBA or MS in business analytics.
Preferred: Entry-level Project Management certification.
Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).
Licence no: 12C6060
6000 - 8000 SGD
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