Sr /Associate Executive
Institute of Mental Health
Position: Sr / Associate Executive Department: HSEU Job Description We are seeking a dedicated Associate Executive to support our union's comprehensive operations and member services. Job Responsibilities Member Services & Engagement
- Plan and organise member dialogues, roadshows, and trips
- Process new memberships, updates, and handle membership enquiries
- Retain members and recover membership arrears
- Promote union membership to potential members
- Provide logistical support for meetings, events, and training courses
- Handle phone calls, emails, and walk-in enquiries
- Process payments and maintain accurate records in Athena system
- Design promotional materials and update office signage
- Process grievance case enquiries and maintain case records
- Coordinate meetings and provide administrative support
- Maintain IR case records
- Administer bursary applications and NTUC welfare programmes
- Process insurance claims and U Care Programme applications (e-vouchers, Back to School schemes)
- Handle subsidised voucher and ticket sales
- Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
- Minimum Diploma or GCE 'A' Levels holder
Vacancy posted 18 days ago
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