AR Collection Executive

Our client is a leader in the Life science Manufacturing industry in Singapore. Due to business needs, they are looking for a AR Collection Executive (Yearly renewable contract) to join their team. They are located in the West.

• This is a 1 year contract position (Renewable)
• This is a Hybrid working arrangement - Remote / Working from Home arrangement

Duties

• Contact clients to collect outstanding debts, ensuring monthly DSO (Days Sales Outstanding) targets are achieved
• Upload invoices promptly to customers' portals
• Identify slow-moving accounts and escalate delinquent debts for further action
• Place customer accounts on credit hold when appropriate, based on delinquency evidence
• Maintain clear and accurate documentation of all client correspondence related to payments
• Handle accounts professionally to preserve positive customer relationships and reduce bad debt risk
• Investigate and resolve payment issues in a timely and efficient manner
• Uphold and represent the company's core values and deliver a positive customer experience
• Perform other duties as assigned by management

Requirements:

• Proven experience in collections, accounts receivable, or a related finance role
• Strong communication and negotiation skills
• Ability to handle difficult conversations with professionalism