Support Engineer (S$3500-S$4200 + Mobile Allowances)
3600 - 4300 SGDFull-time
STRATEGY SOLUTIONS SERVICES
Responsibilities
- Support the Service Manager in preparation of weekly and monthly service reports.
- Process meter billing and ensure accurate updates in the CRM system.
- Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
- Maintain proper documentation and service records for audit and tracking purposes.
- Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
- Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
- Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
- Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.
Requirements
- Min 2 years of experience in copier/ MFP servicing, print solutions, or office automation systems.
- Sound knowledge of network setup (IP configuration, drivers installation).
- Proficient in MS Office (Excel, Power point), MCSE, HTML
- Good communication and interpersonal skills.
- Able to work independently and as part of a team.
- Willing to travel for on-site servicing across Singapore.
Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): View email address on mycareersfuture.gov.sg
(NOTE: The following information should be Included in the Resume. Thank you)
- Detailed Job Scope
- Reason for Leaving for All Employments
- Salary Expectation
- Date of Availability
Shortlisted candidates will be notified for an interview
MOM License: 09C3018
Vacancy posted 25 days ago
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