Service Delivery Manager
10000 - 12500 SGDFull-time
ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD.
About ST Engineering
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – Cloud & Data Centre Solutions
ST Engineering Cloud and Data Centre Solutions Pte Ltd provide all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.
Together, We Can Make A Significant Impact
The Service Delivery Manager is responsible for leading the design, deployment, and management of cloud architectures across AWS and Azure platforms. You apply best practices in cloud engineering and security to mitigate risks associated with new technologies and evolving business needs. The role contributes to the creation of artefacts spanning design, development, and implementation, ensuring that cloud architecture and deployment principles align with overall enterprise technology strategies. You provide leadership in the fulfilment of cloud infrastructure tasks spanning Day 1 and Day 2 activities.
Be Part of Our Success
- Participate in the design and implementation of cloud architectures and controls in alignment with enterprise security and compliance guidelines.
- Assist in the testing and evaluation of new cloud-native services, tools, and deployment models to ensure scalability, resilience, and security.
- Recommend cloud products, services, and deployment procedures to enhance overall system architecture design.
- Document the design, operation, use, and expected outputs of AWS and Azure cloud environments.
- Implement new enterprise cloud solutions, services, and enhancements across Day 1 (deployment) and Day 2 (operations) activities.
- Resolve issues that arise during cloud deployments, migrations, and integrations.
- Identify opportunities to scale up and automate infrastructure and processes through Infrastructure-as-Code (IaC), CI/CD pipelines, and monitoring solutions.
- Monitor cloud infrastructure for performance, availability, and security gaps, and propose continuous improvements.
- Oversee the maintenance of cloud platforms, services, and associated automation tools.
- Develop and implement disaster recovery drills and simulation tests for critical workloads hosted on AWS and Azure.
- Provide leadership in the resolution of incidents, performance bottlenecks, and cloud operational challenges.
Qualities We Value
- 6+ years of experience in cloud infrastructure deployment and operations using Terraform, AWS Cloud Formation Template / Azure Resource Manager.
- Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale deployments.
- Proven hands-on experience with public cloud platforms, particularly AWS and Azure, covering both Day 1 (deployment, configuration, migration) and Day 2 (operations, monitoring, optimization, incident response) activities.
- Proven experience delivering cloud solutions for enterprise and/or government sector clients in Singapore.
- Experience with automation and Infrastructure-as-Code (IaC) using tools such as Terraform, CloudFormation, or ARM templates; proficiency in Python for scripting and workflow automation is an advantage.
- Familiarity with hybrid and multi-cloud environments, with Google Cloud knowledge considered a plus.
- Strong collaboration skills with the ability to work effectively in cross-functional, agile, and DevOps-driven teams.
- Demonstrated critical thinking, analytical ability, and creative problem-solving in cloud deployment, security, and operations.
- High attention to detail with a focus on quality, scalability, resilience, and cost optimization in cloud solutions.
Our Commitment That Goes Beyond the Norm
- An environment where you will be working on cutting-edge technologies and architectures.
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
- Meaningful work and projects that make a difference in people’s lives.
- A fun, passionate and collaborative workplace.
- Competitive remuneration and comprehensive benefits.
Vacancy posted 29 days ago
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