Account Manager - Stakeholder Advisory
4000 - 5500 SGDBLACK SUN PTE. LTD.
Overview
This is a fantastic opportunity to join one of our client communications teams and deliver high calibre, multi-channel communications solutions for our blue-chip client base. This can include annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres and wider website content and communications initiatives.
Attracting and retaining the right people for our team is an absolute priority for us and we take their career development seriously from day one. You will have access to a full programme of training and plenty of autonomy to develop new skills and contribute ideas. We take every aspect of the work we deliver for clients seriously and we work to maintain the highest possible standards in everything we do for them and for the company. But as well as being passionate about our work, we are supportive, collaborative and positive, always looking to make what we do enjoyable and rewarding.
OverviewThis is a fantastic opportunity to join one of our client communications teams and deliver high calibre, multi-channel communications solutions for our blue-chip client base. This can include annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres and wider website content and communications initiatives.
Attracting and retaining the right people for our team is an absolute priority for us and we take their career development seriously from day one. You will have access to a full programme of training and plenty of autonomy to develop new skills and contribute ideas. We take every aspect of the work we deliver for clients seriously and we work to maintain the highest possible standards in everything we do for them and for the company. But as well as being passionate about our work, we are supportive, collaborative and positive, always looking to make what we do enjoyable and rewarding.
Overview of the role
Our client communication teams are looking for a highly motivated and ambitious individual, who is looking to deliver high calibre, multi-channel communications solutions for our blue-chip client base, including annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres, website maintenance and social media campaigns.
In the Account Management teams, you will engage with senior stakeholders and provide you with the opportunity to develop an intimate understanding of your client’s strategy and business model as well as a deep knowledge of best practice and market trends in financial and non-financial reporting. In time you will have the opportunities and platform to develop your career within this growing and highly ambitious organisation.
The successful candidate must be comfortable communicating with clients and internal teams, have a keen eye for detail, strong communication and interpersonal skills, creative flair and want to participate in building one of the largest and most successful professional service companies of its kind.
Responsibilities:
Account management
- Successfully manage the delivery of assigned mixed-media projects, taking responsibility for all deliverables
- Develop an intrinsic understanding of your clients’ business model and strategy
- Effectively manage each project stage
- Accurately prepare all project documentation
- Demonstrate real strength in identifying and managing account and project problems independently and provide effective solutions
Client relationship management
- Proactively build strong client relationships with your day-to-day client contacts
- Always deliver exemplary client services helping to ensure we maintain the current high levels of client satisfaction and continually seek ways to exceed our clients’ expectations
Commercial responsibility
- Work closely with your team leader to develop your commercial awareness of Black Sun’s job costing and fee structures
- Effectively manage project budgets by implementing all Black Sun’s quality assurance and financial processes
- Where necessary, work with your team leader to develop strategies for auditing and managing overrun costs from clients
- New business and client development
- Work closely with team leaders to successfully identify new business opportunities from your existing clients, writing client proposals and effectively presenting concepts and delivery presentations
- Support the new business process by assisting with the delivery of new business proposals
Research and strategic development
- Support internal teams with Black Sun’s research into best practice corporate communications by conducting research
- Continually drive your understanding of our clients’ businesses, the industries they operate in, and trends in best practice corporate communications
Qualifications, experience & skills:
- Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications.
- Excellent writing, editing, proof reading skills are essential.
- Strong communication and interpersonal skills are essential.
- Exceptional attention to detail; and
- Be fully conversant with Microsoft Word, Excel, and PowerPoint.
Your personal qualities:
- Strong interpersonal and communications skills necessary to build trust and respect both externally and internally.
- High-quality service ethic and committed to customer service excellence.
- Ability to manage many urgent and often conflicting priorities.
- Strong ‘can do’ attitude with an innate ambition to take initiative and work by yourself as well as in a team.
- Flexibility and team focussed approach with a ‘roll up your sleeves’ attitude to getting the job done; and
- A great sense of humour and fun!
Reporting Relationships
- Reporting to: Account Director
- Work closely with: Creative and Production teams, as well as Digital, Research & Strategy and Finance teams.
Interview process
- Phone screening with office manager
- 1st Interview (teams) with hiring manager
- 2nd interview (f2f) with hiring director and hiring manager, presentation of task
View the rest of the details here:
8000 - 11500 SGD
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