Training Associate (Courses)
2600 - 2800 SGDTemporary
ENCOMPASSE
Job Description
• Confident and comfortable working with IT systems; emails, training management system, and customer relation system.
• Competent in using MS Words and Excel for reports generation.
• Requires logical and analytical thinking.
• Good communication skills.
• Open to working shifts. (Mondays – Fridays, 8am - 5pm or 12pm – 8:30pm and Saturdays, 8:30am -12:30pm or 8:30am – 1:30pm)
Requirements
• At least Diploma in any discipline or equivalent with at least 2 years of experience in customer service.
• Good communication skills, both written and spoken.
• Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.
• Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions.
• Strong attention to details with good organizational and multi-tasking ability, with the ability to write and communicate clearly.
• A team player with strong interpersonal skills and an excellent service mindset, committed to delivering high quality work. Adaptable, receptive to change and able to thrive in a fast-paced environment.
• IT Savvy and is proficient in using Microsoft Office products (ie: Excel)
View email address on mycareersfuture.gov.sg Lebar, 2-year contract
• Open to working shifts. (Mondays – Fridays, 8am - 5pm or 12pm – 8:30pm and Saturdays, 8:30am -12:30pm or 8:30am – 1:30pm)
Vacancy posted 10 days ago
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