Repair Technician (Smart Home Appliances)
2500 - 3700 SGDFull-time
DM DASHER PTE. LTD.
Job Scope
- Examining customers' appliances and identifying the cause of appliance breakdowns.
- Performing maintenance work on home appliances such as robot vacumns, air purifier and wet and dry.
- Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
- Repairing or replacing defective or damaged appliance components upon approval from customers.
- Advising customers on how to use appliances correctly.
- Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
- Billing customers and collecting payments.
- Handle after-sales customer support upon completion of repair
Job Requirement
- Fresh graduate are welcomed (training will be provided)
- Able to work independently with less supervision
- Good knowledge on product and SOP
- Equipped with good soft skills to help handle difficult customers
- “Willing to do” & “Willing to learn” attitude
- Equipped with Basic Excel knowledge
Benefits:
- Dental insurance
- Employee assistance programme
- Employee discount
- Food provided
- Free parking
- Health insurance
- Professional development
- Vision insurance
Vacancy posted 3 days ago
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