Clinic Manager
3200 - 3500 SGDFull-time
MYCARE MEDICAL CLINIC PTE. LTD.
Clinic Manager (Full-time)
As a Clinic Manager, you will oversee the daily operations of the clinic, support healthcare professionals, and ensure a smooth patient experience.
Key Responsibilities
1. Patient Registration & Frontline Operations
- Ensure the clinic, medical devices and clinic equipment are in working order prior to the start of the shift.
- Register patients and verify eligibility for government schemes and corporate benefits.
- Update Third-Party Administrator (TPA) benefits in the clinic management system (CMS).
- Dispense medications accurately, ensuring the correct medication, dosage, quantity, and administration instructions are provided to the right patient.
- Assist patients with appointment scheduling and follow-up visits.
- Attend to patient enquiries via phone, WhatsApp, and email.
2. Administrative & Operational Support
- Manage petty cash opening balances and ensure POS systems are functioning properly.
- Perform accurate data entry into Electronic Medical Record (EMR) systems.
- Prepare, print, scan, and upload medical forms, referrals, laboratory, and radiology documents into the patient portal/CMS.
- Maintain proper filing, documentation, and attendance records.
- Process claims promptly (e.g. CHAS, HSG, Medisave, TPA claims).
- Perform end-of-day closing duties, including reconciliation of daily takings.
- Monitor clinic operations, including fridge temperature logs, sharp box disposal, housekeeping, and equipment maintenance.
- Track and release patient reports in a timely manner.
- Liaise with external vendors such as laboratories and radiology providers.
- Carry out any other duties assigned by the Doctor.
3. Clinical Support
- Replenish medications, consumables, and treatment room supplies.
- Assist clinicians during procedures, provide chaperoning.
- Perform basic clinical procedures such as ECGs and recording patients’ vital signs.
- Clean, sterilise, and maintain medical instruments and equipment
Ideal Candidate Profile
- Able to work on weekends
- Minimum GCE “N” Level qualifications.
- Prior experience in healthcare, hospitality, or customer service environments is preferred.
- Familiarity with SGiMED is advantageous.
- Comfortable with technology and computer systems.
- Strong interpersonal, communication, and organisational skills.
- Able to work independently.
- Proficiency in multiple languages is an advantage.
Salary will be commensurate with qualifications and relevant experience.
Vacancy posted more than 2 months ago
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