Social Service Assistant
Full-time
Tzu Chi Singapore 新加坡慈济
Job Description:
- Handle referrals from working partners, including screening documents and determining eligibility for assistance programs.
- Screen general inquiries from the public to assess eligibility for our services.
- Provide administrative support, such as printing assistance letters for clients, verify acknowledgement receipt signed by clients and maintaining accurate records.
- Assist other case workers as needed to ensure smooth operations and timely delivery of services.
- Coordinate activities related to our Charity Mission, including organizing events.
- Perform any other ad-hoc duties assigned by management to support the organisation's goals and objectives
Job Requirements:
- Meticulous and good administrative skills
- Strong communication and interpersonal skills, with the ability to interact effectively with clients from diverse backgrounds.
- Compassionate and empathetic attitude towards clients in need of assistance.
- Proficient in MS Office applications (eg. Excel, Word, PowerPoint, Outlook, Teams)
- Proficient in English and Chinese (Speaking and Writing), in order to be able to work with non-English speaking clients.
- A team player who is able to work independently in fast-paced working environment.
- Previous experience in a social service or administrative role is an advantage.
Vacancy posted 13 days ago
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