Senior Business Analyst
6500 - 7100 SGDFull-time
TALENTSIS PTE. LTD.
Key Responsibilities
Business Analysis & Requirements Management
- Lead requirements gathering through stakeholder interviews, workshops, discovery sessions, and business process analysis.
- Translate business needs into clear functional and technical requirements, user stories, acceptance criteria, process flows, and use cases.
- Analyse business processes to identify gaps, inefficiencies, risks, and opportunities for improvement.
- Develop future-state process maps and recommend practical solutions that enhance business operations and user experience.
- Ensure requirements are complete, traceable, testable, and aligned with business objectives.
Stakeholder Management
- Partner with business users, product managers, designers, engineers, and project teams to understand business needs and define solution requirements.
- Facilitate discussions to resolve conflicting priorities and build consensus across cross-functional teams.
- Present recommendations, findings, and solution options clearly to both technical and non-technical stakeholders.
- Manage stakeholder expectations throughout the project lifecycle.
Solution Validation & Delivery Support
- Support solution design by collaborating with product, architecture, and engineering teams.
- Lead User Acceptance Testing (UAT) planning, test case preparation, defect management, and solution validation.
- Ensure delivered solutions meet functional requirements, business objectives, and operational needs.
- Support deployment readiness and post-implementation reviews where required.
Project & Agile Delivery
- Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and release planning.
- Monitor project scope, priorities, risks, dependencies, and delivery progress.
- Work closely with delivery teams to ensure successful implementation of business solutions.
- Communicate project risks, assumptions, and key decisions to relevant stakeholders.
Data Analysis & Continuous Improvement
- Analyse business and operational data to identify trends, opportunities, and areas for improvement.
- Use data-driven insights to support business decisions and recommend process enhancements.
- Contribute to continuous improvement initiatives that improve delivery efficiency and business outcomes.
Mentoring & Collaboration
- Provide guidance and mentorship to junior Business Analysts.
- Share best practices, templates, and lessons learned across the team.
- Foster a collaborative, customer-focused, and continuous improvement culture.
Requirements:
- Bachelor's Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline. Relevant professional experience may be considered in lieu of formal qualifications.
- Minimum 5 years of experience in Business Analysis, Digital Transformation, Product Delivery, or related roles.
- Strong experience in requirements gathering, business process analysis, process modelling, user story development, and documentation.
- Proven ability to translate complex business requirements into clear and actionable functional specifications.
- Experience facilitating stakeholder workshops and managing cross-functional collaboration.
- Strong analytical, problem-solving, and critical thinking skills.
- Experience supporting Agile software delivery using Scrum or similar methodologies.
- Familiarity with UAT planning, solution validation, and defect management.
- Proficiency with business analysis and collaboration tools such as Jira, Confluence, Miro, Visio, Lucidchart, Microsoft Excel , and SQL .
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
- Experience in digital transformation, enterprise applications, or large-scale technology projects will be advantageous. Work Location: Central
(EA Reg No: 20C0312)
Please email a copy of your detailed resume to View email address on mycareersfuture.gov.sg for immediate processing.
Only shortlisted candidates will be notified.
Vacancy posted 24 days ago
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