BOUCHERON Retail Operations and PCRM Intern, SEA
Full-time
Boucheron
About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.
Location: Singapore
Duration: 6 months minimum (full-time preferred from Jan 2027)
Reporting To: Retail Manager, Southeast Asia
The Retail Operations and PCRM Intern supports both client development (VIC engagement, CRM performance) and boutique operations excellence across Singapore and Thailand boutiques.
This role provides hands-on exposure to a luxury retail environment and high-jewelry clienteling standards, combining data-driven CRM analysis with day-to-day retail operations coordination. It also offers hands-on training on retail systems (ESKER, M3, CEGID, etc).
Your opportunity
Client and Prospect Relationship Management
- Clienteling Performance Tracking: Monitor VIC engagement strategies, follow-up actions, and assess ROI of client treatments and activations.
- Database Optimization & Client Insights : Analyze client database to identify untapped potential, reactivation opportunities and upgrading prospects, in line with best practices.
- Campaign & Outreach Execution : Support preparation and deployment of targeted client lists for PCRM campaigns, ensuring accuracy, relevance and follow-through.
- Sales Pipeline Monitoring : Track appointments, client follow-ups and conversion, ensuring disciplined monitoring of the sales pipeline.
- Client Experience & Key Moments Support : Assist in execution of client activations and gifting moments (e.g. LNY, Ramadan/Eid, key High Jewelry presentations), ensuring consistency with Maison standards.
- Post-Event Analysis (RETEX): Contribute to post-event reporting, consolidating insights on client engagement, sales impact, and best practices for continuous improvement.
Client and Prospect Relationship Management
- Boutique Operations Support: Assist in daily operational coordination for Singapore & Thailand boutiques, ensuring smooth execution of retail activities and alignment with HQ standards.
- Stock & Logistics Coordination: Support stock requests and transfers, liaising with Merchandising, logistics, and boutique teams, ensuring timely availability of key pieces.
- Boutique Maintenance & Environment : Track and follow up on maintenance matters (VM, repairs, facilities), coordinating with internal teams and vendors to uphold boutique excellence.
- Budget & Cost Tracking : Maintain accurate tracking of budgets, invoices, and operational expenses (VIC activations, events, maintenance), ensuring discipline and transparency. Support PR/PO creation and invoice processing, ensuring smooth approvals, full compliance and timely vendor payments.
- Retail Coordination & Training Support : Assist in organizing training sessions, morning briefings, and retail initiatives, gaining exposure to boutique dynamics and team operations.
Who you are
- Previous retail or client facing experience is appreciated
- Possess good level of commercial acumen, self-initiative, strategic and analytical mindset combined with a drive for results
- Good team player with proven ability to work in collaboration with multiple functions and stakeholders
- Good command of written and spoken English, additional languages is a plus
- Good competency on the usage of excel and powerpoint
Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the BOUCHERON Retail Operations and PCRM Intern, SEA in Singapore vacancy
- About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron... ...materials for the rest of SEA Maintain media, journalist,... ...Support the team in daily marketing operational activities and execution... ...Coordinate the delivery of PCRM and VM-related materials in boutiques...
- ...design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Retail Operations (50%) Manage operational performance and partner with Boutique Managers in ensuring the delivery of operational excellence to...
9000 - 13000 SGD
...multi-disciplinary teams. You’ve got an in-depth knowledge of the retail landscape and emerging trends and are passionate about turning... ...Data Science, Economics or related areas ~ Expertise in retail operations analytics (conversion, basket economics), localized assortment...8500 - 11000 SGD
...Account Manager for Southeast Asia (SEA) will be responsible for... ...development, product strategy, retail presentations, and brand... ...relationships externally and internally to gain support and cooperation... ...functional teams(Merchandising, VM, Operations, Training) to ensure best-in-...- ...procurement Management of IT Purchase Requisition, Purchase Order, Invoices. Support the IT Manager in preparing hardware for new retail store roll-out and replacement. Maintain accuracy of IT inventory and manages repair schedule with vendor and contractors. Level...
- ...BUSINESS ANALYST INTERN – SEA (6 Months) Location: Singapore | Internship Period: Dec... ...Cosmetics, driven by bold creativity and strong retail execution. Join us and gain firsthand... ...dashboard optimization project Sales and operations support Strategic & Financial Support...
- ...our brands through event organization, press relations and a robust online presence. Builds and maintains positive relationships with internal and/or external stakeholders by developing messages that inform and engage various target audiences. Speciality Description -...
- ...presentations Conduct research on potential investment opportunities and counterparties Benefits Understand how a real estate fund operates — gain an end-to-end understanding of fund structure, investment strategy, portfolio management, asset-level operations and the fund...
- ...CONTEXT TR Guerlain SEA team, based in Singapore is supporting the business for... .... Job Description ROLE The Retail Manager is to be Retail Expert responsible... ...collaborating with the Commercial team and the local operators to manage day to day airports, shop-in-...
- ...Sales Operations Intern, Travel Retail ISA Singapore Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare... ...THE ROLE Division: Travel Retail Job Title: Intern, SEA Reporting to: Eleonore Brun and working closely with SEA...
8000 - 12000 SGD
...Our client is a leading international law firm seeking a senior Operations Manager – Southeast Asia to lead its Singapore office operations and Legal Support functions. This is a high-impact leadership role managing a team of approximately 17 employees across Legal...1800 - 2000 SGD
...Roles & Responsibilities You will be responsible for supporting the day-to-day business operations of the retail store; liaising with customers in order to ensure a transaction goes smoothly. You are expected to help customers choose between the company’s array of goods...- ...Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori... ...Maison Support boutique operation and ensure all aspects at top... ...Who you are Diploma in Retail Studies, F.5 or above Prior... ...we are committed to fostering internal mobility. Our common vision promotes...
- ...have a first experience in the retail industry. You have excellent... ...information for boutiques. The intern will report to Senior Retail Performance... ...and KPI tracking across SEA. Maintain retail dashboards... ...meet Retail Performance & Operations Manager. Otherwise, you will receive...
3500 - 4500 SGD
...Responsibilities: Manage daily retail property operations and facilities maintenance. Coordinate preventive maintenance, repairs and term contractors. Attend to tenant feedback and operational matters. Manage tenant fit-out, renovation and reinstatement works....3100 - 4500 SGD
...Supervising a team of retail assistants to ensure smooth operation Responsible for the sales of your category of products Handle inventory management, housekeeping and merchandising Demonstrate outstanding customer service and selling skills, keeping the selling floor...2800 - 3500 SGD
...About the Role We are looking for a hands-on Retail Operations Assistant to support our retail stores and events across the Roborock and Laifen... ...operational matters with vendors, mall representatives and internal teams. Events and Promotions Support trade shows, brand...4000 - 5000 SGD
...We are recruiting on behalf of our client for an internal audit professional to strengthen financial and operational controls, support Group-wide compliance and drive... ...experience. Experience in the entertainment or retail industry is preferred. Interested candidates please...- ...Analysis & Business Partnership Partner with Retail, Merchandising, Marketing, Digital and Operations to support decisions that drive sustainable, profitable... ...dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer...
7500 - 13500 SGD
...Job Description We are seeking a responsible and experienced Retail Operations Manager to oversee the daily operations of our mini-mart / convenience store business in Singapore. The candidate will be responsible for managing store performance, inventory control, staff...2500 - 4500 SGD
...Retail Operations Manager Xinyuan Pain Treatment Pte. Ltd. Work Location: 735 Pasir Ris St 72, #01-350, Singapore 510735 About the Role We are looking for an organised, customer-focused Retail Operations Manager to coordinate the daily operations of our wellness...6000 - 6300 SGD
...Description & Requirements Responsibilities • Organize all store operations and allocate responsibilities to personnel Day to Day... ...safety and hygiene regulations Proficiency in MS Office and retail management software is a plus. Requirements • Proven experience...3500 - 5500 SGD
...We are looking for a responsible and experienced Retail Operations Manager to oversee and coordinate the daily operations of our wholesale and retail trading activities. The candidate will support business growth, manage operational processes, coordinate with suppliers and...7000 - 13000 SGD
...Retail Operations Manager – Job Description Key Responsibilities: Oversee the daily operations of retail outlets to ensure smooth business operations. Develop and implement operational policies, procedures, and business strategies. Monitor sales performance and...- ...The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply... ...t that beautiful? Requirements Role Purpose: The Retail Operations Executive will play a pivotal role in overseeing and enhancing the...
7500 - 13500 SGD
...Team Management Strong ability to lead, motivate, and manage retail teams Staff training, performance management, and conflict resolution... ...Upselling, cross-selling, and promotional planning 3. Operations Management Expertise in daily store operations and process improvement...800 - 1000 SGD
...We are looking for a proactive intern to help improve daily operations, automate simple workflows, and make work more efficient. This role is about: Supporting day-to-day operations Helping with coordination, planning, and basic process automation Finding better...2200 - 2500 SGD
...About the Role The Retail Operations Assistant supports the day-to-day operations of Level Up Games across inventory management, stock... ...relevant systems. Freight & Logistics Arrange local and international freight for outgoing orders when required. Coordinate...5600 - 9000 SGD
...Role Overview Supply Chain Operations Manager, SEA & JP leads CPFR(Collaborative Planning, Forecasting and Replenishment) process with distributor... ...parameters in partnership with distributors and internal planning teams Provide clear inputs to market or cluster...- ...product launches across all POS in SEA markets. Assist the team in... ...to local markets and retail teams. Assist in monitoring... ...reports for regional follow-up. Operational Support Assist in... ...visual performance summaries for internal and regional team. Inventory...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to BOUCHERON Retail Operations and PCRM Intern, SEA. Be the first to apply!
