Senior Vice President, Business Transformation Delivery Lead - HSBC Life

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Vice President, Business Transformation Delivery Lead.

In this role you will:

• Lead a team to provide internal consultancy services on strategic change implementation, workflow design, and process re-engineering across Life, Health and General Insurance Business.
• Provide SME support on investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
• Orchestrate end-to-end study on business models and process maps of products and services with varying levels of complexity to help assess and communicate to leadership and management teams on how different scenarios impact existing state of business.
• Drive the cross-functional project teams to prioritise demand and backlog by providing insight based on business knowledge, investigations, and analysis. Steer the team to defining clear criteria for acceptable final solutions of work to ensure new business and services meet business and user needs and are aligned with organisational goals
• Keep abreast of latest technology / best practices in insurance, and/ or recent technology trend in insurance industry, and deliver changes to current processes with efficiency and cost improvement.
• Build and lead an inclusive, high-performing team by setting clear goals and role clarity, strengthening succession and development plans, coaching change professionals, and championing a customer-first mindset with strong control accountability. Foster open and honest communication which anticipates stakeholder expectations.

To be successful you will need:

• Strong Insurance management business, product and technical knowledge. Minimum of 10 years’ relevant experience in leading cross-functional teams to implement medium-large scale projects successfully.
• A strong knowledge of Target Business and Operating Models and transformation business case alongside a strong understanding of Agile delivery and portfolio/ programme management
• Overall financial services industry knowledge with specific functional expertise
• Ability to adopt a growth mindset and proactively identify and drive change opportunities across different stakeholders to secure their support. Great sense of ownership and servicing mindset to ensure efficient and effective customer-centric processes.
• Strong experience in partnering with Technology and Business teams on requirements, prioritisation, UAT, release readiness, and service management.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by   HSBC Life (Singapore) Pte. Ltd.