Administration Manager
4000 - 4300 SGDFull-time
SCIENCE OF NUMBERS PTE. LTD.
- Provide step-by-step guidance to customers onproducts or services.
- Respond to customer inquiries through variouscommunication channels, including in person, phone, email and live chat.
- Address customer feedback and concerns withempathy and professionalism.
- Handle a high volume of customer contacts whilemaintaining quality service.
- Identify common customer issues and suggestimprovements to enhance the customer experience.
- Sources, negotiates, and manages suppliers toacquire goods/services, ensuring quality, cost-effectiveness, and timelydelivery for organizational needs.
- Focusing on strategic purchasing, cost control,risk management, inventory oversight, and strong vendor relationships tosupport operations.
- Generate, verify, and send accurate invoices tocustomers, incorporating correct rates, service details, and supportingdocumentation.
- Maintain client billing information, updatebilling software, manage financial records, and ensure data accuracy.
- Event management for internal and external event for both offsite and onsite.
Vacancy posted 1 day ago
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