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IT INTERN - ID Admin / User Access Management

800 - 1200 SGD
Temporary

CTC Global Pte. Ltd.

Key responsibilities

  • Support ID Administration and User Access Management (UAM) activities in accordance with defined processes and procedures.
  • Perform user account creation, modification, enablement, disablement, and deletion based on approved service requests.
  • Support Active Directory (AD) account administration, including user accounts and relevant access groups.
  • Perform application access provisioning, modification, and de-provisioning based on approved access requests.
  • Support Joiner, Mover and Leaver (JML) activities to ensure appropriate access is provisioned, modified, or removed according to user lifecycle requirements.
  • Process requests for the addition or removal of users from security or application access groups, where applicable.
  • Support password reset, account unlock, account activation, and account-related requests within the defined ID Administration scope.
  • Verify that required approvals and supporting information are available before processing access requests.
  • Update and maintain accurate records of access requests and ID Administration activities in the relevant service management or tracking system.
  • Assist with User Access Management reviews and access validation exercises, where required.

About you

  • Currently enrolled in or recently graduated from a Diploma or Degree programme in Information Technology, Computer Science, Information Systems, Cybersecurity, Engineering, or a related field.
  • Strong organisational and problem-solving skills, with the ability to manage multiple requests and priorities effectively.
  • Good written and verbal communication skills in English, with the ability to interact professionally with users and support teams.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, Outlook, and Teams.
  • Strong interest in Identity and Access Management (IAM), ID Administration, User Access Management, cybersecurity, IT service management, or enterprise IT operations.
  • Ability to follow documented procedures and process access requests accurately.
  • Ability to handle user and access-related information professionally and maintain appropriate confidentiality.
  • Strong interpersonal skills and the ability to work effectively with users, vendors, application teams, security teams, and other IT support functions.
  • High attention to detail and a commitment to delivering accurate and quality work.
  • Willingness to learn new technologies, systems, processes, and access management practices in an enterprise IT environment.
Vacancy posted 4 days ago
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