AI Ops Specialist (Intern)
Reap
About Reap
Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement.
Through our corporate cards, payments, and expense management products , Reap helps businesses scale globally. Our APIs allow partners to embed Cards-as-a-Service (CaaS) , cross-border payments, and stablecoin-enabled finance directly into their own products.
Backed by leading investors including Index Ventures and HashKey Capital , Reap is building the infrastructure for borderless, programmable finance.
About the role
Role: RevOps Intern / Graduate Trainee (Sales Intelligence)
Location: Singapore (Hybrid) Duration: 6–12 months (June / July 2026 start)
Sales Ops / RevOps · Singapore · Hybrid
This role sits at the intersection of AI tooling, sales intelligence, and CRM operations. The work you ship will directly change how our sales team learns, coaches, and wins deals — and you'll leave with a portfolio of real systems to show for it.
What you’ll do
Coach the sales team through data
Review sales call recordings and transcripts (Gong or similar) to identify patterns, strengths, and gaps
Translate themes into actionable coaching opportunities for Sales leadership and managers — not just observations, but recommendations
Design and maintain a scoring rubric aligned to what "great" looks like across discovery, qualification, objection handling, and next-step discipline
Own the Gong → HubSpot data pipeline
Good AI output requires clean data. You'll own this end to end — manually fixing what's broken today, then building systems so it stays clean.
Maintain a lightweight dashboard that surfaces trends and rep-level opportunities
What success looks like
A scoring rubric Sales leadership trusts and uses in coaching conversations
A simple dashboard that highlights behavior-level trends and improvement areas
Early evidence of improvement in targeted behaviors (e.g., tighter discovery, clearer next steps)
About you
Must-haves
Strong pattern recognition — you spot signal in noisy data and turn it into practical recommendations
Clear, concise communication: you can write weekly updates for busy stakeholders
Comfortable with ambiguity; you iterate fast and document as you go
Genuine curiosity about AI — you don't wait to be taught tools, you go figure them out
Based in Singapore and able to work in a hybrid setup
Proficient in Google Sheets / Excel; basic data skills (SQL is a bonus)
Nice-to-haves
Experience in Sales Operations, Sales Enablement
Familiarity with CRM (Salesforce/Hubspot)
Familiarity with call intelligence (Gong/Chorus)
Familiarity with sales methodologies (MEDDICC, SPICED, Challenger)
2600 - 3500 SGD
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