Director, Client Management
News Corp
Commercial | Client Relationship | New York / Houston/ Singapore/ London/Sao Paolo/ Dubai
Director of Client Management
Dow Jones Energy | Commercial | Reports to VP of Commercial Transformation
About Dow Jones Energy
Dow Jones Energy delivers trusted price transparency, benchmarks, analytics, news, and insight across the global energy, chemicals, metals, and fuel supply value chain. Our offerings support customers across spot, wholesale, and retail markets, as well as emerging segments tied to the energy transition.
Through authoritative data, real-time intelligence, and deep market expertise, Dow Jones Energy enables customers to make confident, high-stakes commercial decisions in volatile and fast-evolving markets.
The Opportunity
Dow Jones Energy is investing in its client engagement capabilities to deepen partnerships with its most critical accounts. The Client Relationship Manager is a key position within the commercial organization, working alongside Commercial Managers as part of an integrated team embedded directly within a set of strategic accounts.
This is not a traditional account management role. It is a cross-functional, client-facing position designed to elevate the quality and consistency of how Dow Jones Energy engages with its most important customers, from day-to-day interactions through to long-term strategic partnership. The Client Relationship Manager works closely with Sales, Product, and Editorial teams to deliver a cohesive client experience and ensure the full value of the Dow Jones Energy portfolio is realized by each account.
You Will
– Customer Experience & Partnership: Champion a culture of exceptional client engagement within your assigned accounts. Build deep, trusted relationships with key contacts and influential stakeholders, ensuring customers consistently realize the strategic value of the Dow Jones Energy portfolio.
– Cross-Organizational Collaboration: Drive cohesion across teams and functions to ensure clients receive a seamless, consistent experience. Work closely with Sales, Product, Editorial, and Research teams — breaking down silos and creating the conditions for genuine commercial partnership across the organization.
– Opportunity Identification & Growth: Work in close partnership with Commercial Managers to identify and pursue growth opportunities within the account base, including whitespace, cross-sell, upsell, and strategic account expansion. Translate client insight and market knowledge into actionable commercial strategies.
– Pre- and Post-Sale Engagement: Ensure clients are supported through the full commercial lifecycle — from onboarding and adoption through retention and renewal. Build and maintain engagement plans that drive usage, deepen relationships, and maximize the value of enterprise-wide licenses.
– Client Advocacy & Feedback: Act as the voice of the client internally. Conduct continuous, investigative dialogue with customers to understand their business priorities, surface unrecognized needs, and channel actionable feedback to Product and Editorial teams to shape the Dow Jones Energy portfolio.
– Account Health & Commercial Discipline: Maintain accurate and current visibility into account health, renewal risk, and expansion opportunity. Keep detailed records in CRM systems to support commercial planning and leadership reporting.
– Partnership Building: Build and sustain meaningful partnerships with key accounts and influential entities across the region, acting as a trusted advisor embedded within the client's business and representing Dow Jones Energy at senior levels.
You Have
– Deep Market Experience: A minimum of 12 years of experience in relationship management, account management, or commercial roles within financial data, energy markets, or B2B information services. You have a strong understanding of the landscape and how clients make decisions.
– Customer-First Mindset: A genuine passion for client engagement and a track record of building long-term, growth-oriented partnerships. You understand that lasting commercial success comes from trust, consistent service, and deep understanding of customer needs.
– Cross-Functional Leadership: Demonstrated ability to work across Sales, Product, and Editorial or Research teams to achieve shared goals. You bring people together, align competing priorities, and create momentum in environments where authority is earned rather than assumed.
– Commercial Acumen: Comfortable interpreting usage data, account trends, and market signals to inform client strategy. You can identify expansion opportunities and translate client insight into actionable commercial recommendations.
– Communication & Executive Presence: Exceptional written and verbal communication skills. You can engage confidently with senior stakeholders, translate complex product capabilities into clear value propositions, and build credibility at every level of the client organization.
– C-Suite Engagement: Proven experience engaging directly with senior stakeholders, both internally and externally. Face-to-face relationship building is a strength and a preference.
– Understanding of AI's Impact on Customers: A genuine curiosity about how AI integration is transforming the workflows, data consumption habits, and commercial decision-making of energy market participants. You use this knowledge to engage clients in deeper, more strategic conversations — anticipating their evolving needs and ensuring Dow Jones Energy's portfolio remains central to how they operate in an AI-driven environment.
– CRM Proficiency: Experienced with CRM platforms, preferably Salesforce. Disciplined in maintaining accurate records and using data to manage account priorities effectively.
What You Will Gain
A high-visibility role at the intersection of commercial strategy, client success, and product — with direct exposure to some of the most sophisticated energy market participants in the world.
The opportunity to shape how Dow Jones Energy shows up for its most critical clients, influencing both go-to-market execution and product direction.
A collaborative, cross-functional culture that values intellectual curiosity, client empathy, and commercial acumen.
Career development within a global organization committed to innovation, excellence, and the continued evolution of energy market intelligence.
Our Benefits
Comprehensive Insurance & Retirement plans
Paid Time Off and Leaves
Education Benefits
Family Care Benefits
Career Growth Programs
Access to Dow Jones Products
Employee Referral Program
Employee Well-being Support & Fitness Programs
Financial Health Programs
Cybersecurity Protection
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at View email address on sg.workus.org. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area: Dow Jones - Energy
Job Category: Sales
Union Status
Non-Union role
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Req ID: 52738
10000 - 13000 SGD
...Build and foster strong relationships with key clients across your designated patch, supporting the wider Brand Partnerships team. Secure... ...and pitches to effectively deliver high-quality proposals. Manage internal resource coordination to seamlessly deliver digital and...7000 - 10000 SGD
...Role Overview The Client Growth Director will be Jeffery’s senior client-facing growth lead for Singapore-based, regional, and high-value English... ...strong consultative selling skills, senior stakeholder management, cross-border marketing understanding, and the ability to translate...15000 - 20000 SGD
...Responsibilities: Offer financial advice to the bank’s assigned clients after carefully assessing their investment requirements Meet... ...assigned by the bank while building long-term client relationships Manage and build the client relationship including handling of the day-...8000 - 10000 SGD
...Position Overview Our client is supporting the growth of a Singapore-based investment platform focused on serving sophisticated investors... .... The successful candidate will work closely with senior management to cultivate long-term relationships, expand investor networks,...1 SGD
...Liquid Edge Capital Liquid Edge Capital (“LEC”) is an independent investment management platform focused on delivering differentiated investment solutions and long-term partnership-oriented client servicing. We are building a high-performance, entrepreneurial environment...14000 - 22000 SGD
...Responsibilities: 1. Investment Solutions & Portfolio Management Lead discretionary and advisory portfolio solutions for HNW/UHNW clients. Design and oversee SMA, model portfolios and asset allocation frameworks. Develop investment strategy across equities, fixed...- ...The Opportunity We are seeking an experienced Client Services Director to lead client relationships, integrated marketing delivery and team performance... ..., responsibilities, blockers and deliverables are clearly managed. # Identify issues early and drive resolution. #...
5350 - 8280 SGD
...specified service standards for the Priority Clients segment Key Responsibilities •... ...products. • In consultation with the PB team manager/ branch manager/ PTL, draw up monthly... ...Exercise authorities delegated by the Board of Directors and act in accordance with Articles of...9262 - 13027 SGD
...relationships to the specified service standards for the Priority Clients segment Key Responsibilities Implementation and oversight... ...financial products. In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding...3000 - 4200 SGD
...people, building relationships, and making a real difference in families' lives? Beyond Maids is looking for a motivated Client Relationship Manager to join our growing team. What You'll Do ✅ Assist families in selecting the right domestic helper based on their needs...3000 - 3500 SGD
...Roles Description: The role will be a Client Success Manager. The Client Success Manager will be handling our clients' Digital Marketing campaigns. He or she is also expected to manage our clients and optimise their campaigns in line with best practices. Specific Responsibilities...3000 - 5000 SGD
JOIN OUR GROWING FAMILY We’re looking for enthusiastic individuals who enjoy connecting with people and are ready to build an exciting career. Why You’ll Love Working With Us: Attractive Weekly Income Performance Bonuses Mentorship & Training Friendly Team...6000 - 8000 SGD
...We’re looking for an outstanding Senior Client Manager to join our team in Singapore who will champion our high standards and contribute to our famous work for famous brands. You will be at the heart of the team, using your client management expertise gained from a brand...10000 - 25000 SGD
...growing market research and consulting company that supports clients worldwide in making informed business decisions through high-quality... ...analysis, and strategic insights. We are currently seeking a Managing Director to lead our Singapore operations and support the company's...5000 - 8000 SGD
...executing the company's business strategies and growth plans. Managing day-to-day operations of education and creative arts programmes.... ...educational institutions, arts organisations, and corporate clients. Leading business development initiatives in Singapore and overseas...10000 - 15000 SGD
...Read all submitted reports by lower rank managers to reward performance, prevent issues and... ...including the chairman and board members, staff, clients, key-decision makers and external service... ...Extensive experience as a managing director or in a similar role (minimum 10 years of...12000 - 18000 SGD
...to lead the strategic growth and overall management of our cateringand food service business... ...including the acquisition of new corporate clients and theexpansion of key customer accounts... .... · Report regularly to the Boardof Directors and the Japan-based parent company on business...- ...Do you love tech , but have a passion for people too ? As a Client Success Manager with accesso Horizon, you will oversee all tasks and communication... ...with occasional work at client sites. Reports to: Director of Client Success Travel ✈️ Requirement: 25% to Client Locations...
4200 - 4800 SGD
...The Account Manager serves as the primary liaison between clients and internal creative and production teams. This role is responsible for managing client relationships, translating client needs into clear briefs, overseeing project delivery, and ensuring work is delivered...4000 - 4300 SGD
...with C‑suite stakeholders on digital transformation About Our Client Our client is a well‑established communications and digital services... ...a broad portfolio spanning connectivity, cloud, cybersecurity, managed services and next‑generation technologies, enabling businesses to...20000 - 25000 SGD
...Role Overview The Managing Director is responsible for providing strategic leadership and overseeing the overall business operations of OPPEIN... ...contractors, architects, business partners, and key corporate clients. Lead negotiations for major commercial projects and...2500 - 3800 SGD
...Responsibilities: Coordination of client’s business requirement to ensure good service level are delivered to clients. Attend client... ...processes improvement. Provide business reports to Management and client on a weekly/monthly basis. Participate in Demand planning...- ...help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and... ...currently seeking a high calibre professional to join our team as a Client Service Manager - Asset Management. In this role you will:...
3000 - 3500 SGD
...We are looking for an SEO Client Success Manager who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor...8000 - 12000 SGD
...Partner closely with the Head of Client Onboarding & Strategic Implementation to project manage the onboarding of new Institutional Client mandates, including Segregated Portfolios, Advisory, and Sub-Advisory mandates. Additionally, oversee lifecycle events such as Mergers,...10000 - 19950 SGD
...Roles & Responsibilities Job Description &Requirements A managing director of food and beverage is responsible for managing all operations related to food and drink within a business, oversee food and beverage products' production, sales and overall quality. Overall...7500 - 14000 SGD
...continuous improvement initiatives. 2. Project Management & Delivery Oversee all stages of... .... 5. Business Development & Client Relations Identify new markets, expansion... ...conduct. Ensure accurate reporting to directors, shareholders, and regulatory authorities...3300 - 3800 SGD
...Job Summary You will coordinate day-to-day client business requirements to ensure consistent, high-quality service delivery. You will... ...cross-functional teams to meet client operational requirements and manage expectations effectively Prepare and deliver business reports...15000 - 20000 SGD
...build trusted relationships at the most senior levels, and ensure clients realise lasting value. The focus is on revenue, relationships,... ...conversion, and account growth. Requirements ~10+ years in management consulting, professional services, or the public sector, with a...8000 - 10000 SGD
...Director of Account Management Location: Singapore Company: CaterSpot Employment Type: Full-time About CaterSpot CaterSpot is Singapore... ..., caterers, and food suppliers to serve corporate clients across Singapore, from daily office meals to large-scale events...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Client Management. Be the first to apply!
