MANAGER
4500 - 6500 SGDFull-time
RED CHAMBER PTE. LTD.
Job Summary
Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.
Responsibilities
- Greet and escort customers to their tables to ensure a welcoming experience
- Present menus and provide detailed information about portions, ingredients, and potential food allergies
- Prepare tables by setting up linens, flatware, and glasses for service readiness
- Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
- Take accurate food and drink orders using POS ordering software and order slips
- Communicate order details clearly to Kitchen Staff to ensure timely preparation
- Serve food and drink orders promptly and courteously
- Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
- Arrange table settings and maintain a tidy dining area throughout service
- Deliver checks and collect bill payments efficiently
- Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
- Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
- Follow all relevant health department regulations to maintain safety and hygiene standards
- Provide excellent customer service by attentively responding to guest needs and inquiries
- Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
- Apply basic math skills to handle transactions accurately
- Exhibit attentiveness and patience when interacting with customers
- Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
- Practice active listening and communicate effectively with team members and customers
- Foster team spirit by cooperating and supporting colleagues
Preferred competencies and qualifications
- Team player attitude to contribute positively to the work environment
- Good learning attitude to adapt and grow within the role
Vacancy posted 16 days ago
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